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“Went to Minooka Subaru for an oil change and tire rotation with no appointment. It was the most pleasant, fast and honest service I have ever gotten at a dealership. When the car was ready (about 35 minutes) and I went to pay they did not try to upsell me anything (cabin filter, wipers, etc) they said my tires were going to need to be replaced soon so a tire rotation was not necessary. That's honesty. Very highly recommend.”
“Family business making transition to Napa. In the past this location was the go to for in stock items. With my increasing use of online parts, I feel some guilt about not giving them more of my business. Recently found myself stranded with a bad starter in my pickup hours before a profitable few days. Pop started the truck and made it there, left it running and ran in to see if they had one in stock. Of course they did. And the lady even waved my core to save me the hassle of walking back in and waiting for the return process.Installed in the nearby empty lot. Walked back in with core and left it on the counter with a thankful nod. I dread the day when I can't access this service in a pinch.”
“I called to have my car looked at. Donny told me to come right down and he would look at it. I got there during my lunch break.. Donny came right out looked under the car told me what was needed right away. He did a great job fixing my car. I will bring my car back to him in the future.”
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“Solid work, great paint match. Had to bring the car back to clear up some minor cosmetic issues after repairs, the shop was more than willing to correct it same day. Staff was helpful as well overall.”