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“If you can request a service advisor, I recommend Jon. He’s very knowledgeable, advises what services you need when you need them. No BS. I took my Toyota there to get inspected and get a tire repaired, and he had me in and out as fast as possible. I told him I was traveling for the holiday and he made sure that my Toyota got the proper inspection it needed, with right amount of attention to detail as well as getting my tire issue corrected. I will absolutely be returning there again for my future service needs.”
“The current team there are so nice and eager to help you the best way possible. I can tell all the employees get along with each other at this location. Thank you for the hospitality from the beginning of service and to the end of the service. Took no more than 5 mins to get the car. Great operational system Enterprise!!!”
“I rented a full size car from Enterprise. They gave me an 2026 Honda Accord EV. What a great car! It only used one gallon of fuel the entire week I had the car. I have always selected Enterprise as my #1 Car Rental business.”
“Just went here again. The people who work here are professional and friendly. The parking is tight. The vehicle selection varies greatly due to availability. The staff is efficient.”
“First of all. Wilkes Barre/Scranton Ai r port is just a phenomenal facility. I was the only one at the time of rental at the counter on Friday and when the only one there when I returned on Sunday morning. It was easy to get gas, easy to turn the car in and no problems with the car!”
“On April 15, 2025, I rented a car from Enterprise for three days.
The agent delivered the rental on time at the body shop at 8:00AM, as promised. We reviewed the car, paper work and the agent explained my credit card would be debit for $100.00.
Called Enterprise for the rental car return procedure 3 days later, which was explained and was very easy. The reason I called was
sometimes Enterprise will have an agent there as opposed just dropping off the keys. The next business day the $100.00 debit was removed from my credit card. All the agents I spoke with were customer oriented, polite, and courteous.
Overall, this was an enjoyable and hassle free experience.?”
“Overall very pleased with Wills help and knowledge. It is frustrating that I have attempted a few times to change payment dates to my pay dates and that change never seems to stick.”
“Always seamless transactions when renting from Enterprise, from the picking up the vehicle to the dropping off. Always great, friendly smiling faces willing to help!”
“I only rent vehicles from Hertz who accept credit and debit cards. My favorite location is on Kidder Street in Wilkes-Barre where the team treats me like a valued customer”
10AM - 12AM
100 Terminal Rd, Avoca
Car Rental
“Andie was really helpful and patient with us, she's the kind of person I would want with me during a zombie apocalypse. She knows what she's doing, was really nice throughout our whole interaction, and even noticed an additional driver fee we shouldn't have been charged for and got rid of it for us.”
9AM - 10PM
100 Terminal Rd, Avoca
Car Rental
“We need a car after a engine failure with a big rig. Good service for a full size car (Kia K4). Quick and friendly service. Same thing to the destination at West Springfield MA.”
“Mari, helped with my rental. She was very courteous, efficient and professional.. I will be returning to that location due to get wonderful customer service.. Every customer that went to that counter was met with a smile at my pick up and return of the vehicle..”
9AM - 10PM
100 Terminal Rd, Avoca
Car Rental
“After seeing previous reviews, I was pleasantly surprised with my own rental experience at this location. The agent on duty was nice and able to help me get my car early. I will rent from Dollar Car Rental again.”
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“I honestly cannot say enough good about the enterprise located in moosic. There were very accommodating acknowledgeable, helpful. I really couldn't ask for more from a car rental place.”