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“Not my usual u-haul only because I have several locations nearer. This time the near ones didn't have the equipment I needed. This location found it at another location, reserved it for me, and sent me on with a smile. I will call here first the next time I am in the valley renting a u-haul, or more usually buying towing bits or wiring. I have no issues with other locations in the Scranton area, but I know above-and-beyond when I see it.”
“24hr storage is very convenient. Although I was stuck inside because the sensor for the gate to open on the inside wouldn't sense my motorcycle. Luckily someone was coming in at the same time and let me out.”
“Very helpful. We had to call first because the door was locked because the gentleman was in a different part of the store. After leaving for a while was out the door being opened I called again, and realized I was at the wrong door!”
“24 hour access if you've paid your bill. Clean and easy to use. Prices are very competitive if you calculate price per cubic foot, not just square foot. Cubic is Length x Width x Height.Lots of places have a 5 x 10 but the height varies.”
“I rent a 10x10x8ft storage here. It's a great place 24/7 storage. I love how I can pull my Jeep into one of the garage doors and then be safe behind locked gates while I put my things away. There is no staff at this place, you need to go to the Kingston office on Wyoming ave. to sign your contract but you can book whatever you need on the website or uhaul app. The manager is a very cool chick and so are the workers. Very helpful!!!”
“Nice professional guys. Diagnosed problem in a timely manner. Got a sub-truck so that I could continue my journey.When I get back home, I’ll get another load to come back this way and switch out trucks.”
“Very friendly business owner. Clean U-Haul and location, location was easy to find and their hours are great. Would definitely use again for U-Haul services if needed!”
“Customer service like the 80's when people still cared about each other and about doing a good job. Everybody in this place is friendly, knowledgeable and eager to help. Felt like I was in the twilight zone as you just don't get this kind of service and expertise with a friendly disposition anywhere anymore it seems. And they were all like this as I observed they were all going out of their way with the customers they were assisting. We broke down on our way to NY from VA a couple days ago, and had arranged for a truck at this location on our way. Had to totally change up reservation and timing, leave our car at the location, get to NY to do a pick up and then back to Scranton where these guys got us set up to tow my car back home behind the UHaul. These guys and gals are dialed in and actually want to help you and they do. Total difference at my drop off spot, place empty, kid up some stairs on the phone while playing video games and me yelling up the stairwell. Still didn't hear me so I had to go through 5 minutes of prompts on the phone before I got their line ringing. He bounds down the stairs, notices me there and says "oh, hey....what's up?" Hat's off to the Scranton U-Haul crew, true professionals, and made a difficult trip way, way easier for us. God bless your crew! Whoever manages this place needs a raise!”
“Going on on year for a local move (sorry for got to write a review for this location)...Good location for those in Wyoming Valley Area (West Pittston thru Forty Fort)...I was concerned on being rented a van (length/storage capacity) but it unbelievably held allot !!! Vehicle was in great working condition...No problem with service at location, however when renting, bring credit card with you.”
“Rented a box truck on April 6,2024. The people were absolutely GREAT,VERY FRIENDLY, PROFESSIONAL TO THE MAX. Thank you for everything that you all did for our family. You are the BEST IN THE BUSINESS!”
7:30AM - 5PM
1027 Reeves St, Scranton
Truck Rentals
“The rider outlet in Dunmore Pennsylvania check in was well done excellent service when returning the vehicle not a problem put the truck here checking here everything was explained very courteous on both ends”
“Both of the employees I worked with in the course of my rental were friendly, kind, and knowledgeable. The location was clean, the van was clean and in good working order. I've rented in different areas of the country and this location is one of the best.”
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“We purchased two cars from them and they gave us a warranty on both ... we waited few min because the were selling few other cars to other people ,,,So busy their people were very happy buying their ,,,,will come their again to buy ,,,,Nasser had to come down to help the office with sale ,,,,He wanted buyers to be happy and we are very happy ,,,thank you”