Cell Phone Stores in Mt Pleasant, PA

“I had the pleasure of having Missy help me yesterday. I was a bit nervous and hesitant switching phone carriers because I thought it would be very hard and difficult to do. She proved me 100% wrong and even saved me a ton of money per month!! She set me up with a new line for an S25 Ultra and a new Galaxy watch as well. She is very professional but very fun and outgoing at the same time!! I also got to meet her new employee Dave who was also very knowledgeable and very helpful as well. I definitely recommend going to the store and seeing these people. Great job guys!!”

“Casandra was amazing! She was working alone and she handles every one with amazing service knowledge taking care of 3 of us at once ! She listen sweetly to mummy endless chatter while we waited in my phone to answer she was sweet and pleasant and answered all my questions helped me up grade my husband phone . I was very impressed with this young lady! I’m glad I left Verizon for cricket !”

“I have been a at&t customer for over 30 years, through several phones over the years. While the phones and communication services have evolved and progressed over the years, my own technology skills have not increased at the same speed. I have had occasion to need some help with some tasks I had no experience with, videos not helpful. I went to my local mt pleasant store on 2 separate occasions and found the service to be exceptional. I was treated in a friendly, patient manner, not made to feel as incompetent as I felt myself to be when I walked in. A big shout out and kudos to Bailey, who was totally knowledgeable in terms of her skills with the product and her understanding of my explanation of what I was trying to do. She helped me without hesitation and without rushing me through, she actually explained and showed me how to replicate what she was doing, Bailey also showed me how to disable the repetitive junk ads and apps I didn't even install, which certainly will increase my enjoyment of use of my phone.
While I appreciate the phone for what it is, there is nothing that will increase customer loyalty as much as polite, welcoming staff who possess the knowledge and skills to offer real customer service to help consumer meet objective that brings them into store. As a person who previously trained and supervised employees, managers would do well to do whatever they can to retain employees like Bailey. Thank you Bailey!!”

“I have went in to pay my phone bill there a couple times and everyone is nice and helpful. Everyone gets involved and makes you feel important when you are in front of them which is nice”