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“I've come here multiple times for screen protector replacement installations for a Samsung Galaxy S22 Ultra that has the annoying curved screen. Quick & great service!”
“Nate was so kind . I was incredibly stressed out coming into the store late at night with my three small children. Nate not only made the process painless he was also so enjoyable to talk to . I really appreciate it.”
“Chinnu is a gem! From the moment the I walked in, he was friendly and welcoming. He helped find the perfect phone for me to upgrade without any pressure. I appreciate the positive attitude and great sense of humor. The service was top-notch, and the entire process was easy. Highly recommended! He definitely needs a Raise.”
“It was the most seamless process. Both Matt’s were very helpful and patient with me. They could not have been nicer and I will recommend this location . They were so efficient. It is really the best Verizon store I have been to.”
“Excellent customer service the representative was friendly and efficient. I would recommend this location. He is professional and very helpful. Thank you for being so kind.”
“Stopped in the store to ask for assistance. Chris, the store manager was extremely helpful. He was so kind and professional. He helped “save the day”! Thank you Chris.”
“Awesome employee. She was very helpful and knowledgeable and got us in and out very quickly with exactly what we wanted at a very amazingly awesome low out the door price”
“Bryce is Awesome. Amazing personable and knowledgeable with my issue with my phone. He helped me figure out issues with old phone unfortunately my phone won't read any sim card or esim . So I got a new phone. I definitely won't hesitate going back. Employees like Bryce make it Worth your while and very knowledgeable with At&t . Thanks again and very pleased with his Help. Great Customer service and support!”
“Wish was absolutely amazing! She was very helpful, very knowledgeable, very patient! She did not give up until we fixed the issue. She fought for me with the metro port department until we got the issue handled, over a hour call. 5 stars!”
“Bishop was very friendly, professional and knowledgeable! I would, and already have, recommend working with him to change services. A very rare, pleasant individual!”
“We experienced some problems with porting the message data from one of our old Samsung phones to a new one. We did not purchase the phones through T-Mobile, but our cell phone service is through them, so I stopped by the Irwin store to see if they had any insight. The staff there (Tyler, Bryce, & Nate) were all very polite, knowledgeable, and helpful. Bryce easily spent 20+ minutes trying different approaches before narrowing down the problem and getting the file transfer underway. The new phone is now completely updated with all the old messages; thanks for helping to solve a problem that had me stumped.
(Not to take away from the awesome work by the crew there, but I will note that the store only had two round tables with seats. I ended up being there for nearly an hour and there was often enough customers in to leave it standing room only. There's plenty of space in the store for a third table and maybe even a bench or two. I know the staff probably doesn't pick the furniture, but maybe Corporate reading this review does!)”
“Would like to give a thanks to the young man in Penn Hills store Otis, for he certainly went above Customer service for my Grandson and I. Wonderful young man Thank you”
“I recently visited the Metro store and had a great experience thanks to Dev, a new guy in the store. From the moment I walked in, he was friendly, patient, and really took the time to understand what I needed. He explained everything clearly, answered all my questions, and made the whole process smooth and stress-free.
Dev provided excellent customer service and made sure I left completely satisfied with my purchase. If you're stopping by, I definitely recommend asking for him!”
“Asia she's amazing and haves such a great spirit and good customer service skills I would recommend this store to Everyone. Monroeville Mall Boost Mobile ?”
11AM - 5PM
3839 William Penn Hwy, Monroeville
Mobile Phones
“I was there about two months ago and I have been wanting to give kudos to the beautiful and bright young girl who waited on me! I arrived first thing on a Friday morning and two girls greeted me, and wish I could remember their names.
I do remember she was a PH cheerleader. She accommodated me with what I was looking for and set my phone up. Since that is sort of a time-consuming process, we spent the time chatting, and she was very pleasant!”
“This location was decent, the sales person was kind, and took care of my problem. The only issue I do have is with Boost and their lack of locations. I had to come all the way from Greensburg to North Versailles to pay my bill bc there was an issue with their online site.”
“Jacob was really great when helping my husband and I. Despite having a challenging customer in the store he was able to switch our service and have us out quickly with no issues. Very personable and great energy.”
“Yes I went into one of your stores to make my first payment today & had a question and what to do about the constant pop up not only were very friendly they completely understood my problem, corrected & showed me the apps that were causing my pop ups too keep appearing, and again happy to be a T-Mobile customer one month cant say that about one of competitors one month in I wanted to leave them , as for another one of your competitors I didn't care for there customer service”
“I had the best experience today at Boost. The associate Ab was knowledgeable, pleasant, patient and helped me through a very difficult time. I appreciate him more than you'll know!!! Thank you Ab”
“Metro staff members were very pleasant and helpful. They helped me transfer over service over it without any issues. I got a an iPhone 11 for free and it’s my first iPhone so I’m happy that I switched over with them. So far now problems with my phone and the service so far has been pretty good. Thanks again Metro staff!!”
“This location was great and also warm welcoming. He ported over both numbers and there was a hicup with the devices we were gonna bring over but we were still good afterwards I would higly recommend this location or the New Kensington these are the only 2 stores I have been in that gave me the same type of service. I highly recommend Total Wireless as a cell phone provider I am happy with the service for cell phone and tablet.”
“Their employees are So helpful & fast!!
Many options for phones, cases, tablets & accessories!! Great coverage, group or family plans are super reasonably priced..
Went in today for an issue I was having with my phone..I don't know what the new girls name is, but She had my phone fixed in less than 2 minutes!!❤️?”
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“Switched from T-Mobile & Straight Talk to Verizon recently. Went through Tim at Verizon in Delmont. He made the process very easy, and he explained everything thoroughly. Did a great job with all of our screen protectors, and device set ups, including quick and easy data transfer from the old devices to the new ones.
Don't hesitate to come see them here!~
DP”