BMW of Williamsport, part of the Ciocca family of dealerships, is highly regarded for its exceptional service and customer satisfaction. Customers consistently praise the dealership for making the car buying experience easy and enjoyable. The staff, including team members like Kevin, Miranda, Jack, and Chase, are noted for their professionalism, friendliness, and dedication. Kevin, known as the BMW Genius, impresses with his expertise on M-related topics and is appreciated for his thorough technical support, even if delayed due to personal circumstances. Miranda guides customers through test drives and purchases with warmth, helping to create a smooth process. Jack and Chase are recognized for their helpfulness, keeping customers informed and offering great financing options without pressure. Several customers mention how the dealership delivered cars to their homes, making things even more convenient. The team’s honesty, follow-through, and genuine care make customers feel valued and confident in their decisions. Even customers who live far away express strong loyalty, noting they would never shop elsewhere due to the outstanding experience. The dealership’s commitment to top-quality service, transparent communication, and customer satisfaction is evident across reviews. Whether purchasing a new vehicle or maintaining an existing one, customers feel confident that BMW of Williamsport provides a luxury experience with dedicated support. Overall, the dealership stands out as a trusted, customer-focused business that prioritizes making every interaction positive and memorable.
This is the second vehicle that I bought from Tristan Hartman this year. He is friendly and knowledgeable. He answered all of my questions without being “pushy” or urging me into something that I didn’t want to do. I felt comfortable the entire time and am appreciative of his work.
December 2025
Had a great purchase process with Nick, He made everything go smoothly and got us a great deal. Thanks again for your help, wife loves it so far.
November 2025
Chase and Miranda provided outstanding customer service!! Smoothest car purchase I have ever made. Timely and thorough communication via email/phone prior to purchase. On day of purchase, the team was extremely thorough and helpful. They ensured I received all applicable incentives. Thank you!!
