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“Switched from T-Mobile & Straight Talk to Verizon recently. Went through Tim at Verizon in Delmont. He made the process very easy, and he explained everything thoroughly. Did a great job with all of our screen protectors, and device set ups, including quick and easy data transfer from the old devices to the new ones.
Don't hesitate to come see them here!~
DP”
10AM - 7PM
4031 William Penn Hwy, Monroeville
Mobile Phones
“My phone wouldn’t take a charge, I tried multiple chargers and nothing worked. Drove to cell phone repair thinking it was over for my phone, five minutes later my phone was fixed! I definitely recommend that place! Friendly Service”
“Nate was so kind . I was incredibly stressed out coming into the store late at night with my three small children. Nate not only made the process painless he was also so enjoyable to talk to . I really appreciate it.”
“First of all,I have been there for my last three phones over the years.
And many times in between, for help.
THEY ARE THE ABSOLUTE BEST !!
GREAT HELP, GREAT PRODUCTS,
GREAT PEOPLE !!!”
“Chinnu is a gem! From the moment the I walked in, he was friendly and welcoming. He helped find the perfect phone for me to upgrade without any pressure. I appreciate the positive attitude and great sense of humor. The service was top-notch, and the entire process was easy. Highly recommended! He definitely needs a Raise.”
11AM - 7PM
6086 US-30, Greensburg
Mobile Phones
“I came in looking to upgrade my phone, Justin worked with me, He was upfront, Quick with his work & Honest with me about everything with my bill details. He helped me lower my bill & Get my phone fully transferred in a timely manner! Definitely recommend this location & Will be going back for any & All needs!”
“It was the most seamless process. Both Matt’s were very helpful and patient with me. They could not have been nicer and I will recommend this location . They were so efficient. It is really the best Verizon store I have been to.”
“Abdul was helpful and he helped me set up my new device. Thank you for exceeding my expectations with purchasing my 2 new phones. I couldn't be happier to work with Abdul and the help he gave!”
“Awesome employee. She was very helpful and knowledgeable and got us in and out very quickly with exactly what we wanted at a very amazingly awesome low out the door price”
“After having a horrible experience at another T-Mobile location I was more than pleased with the service I received at this location. The staff was welcoming and knowledgeable and had a wonderful rapport with one another. I applaud their excellent customer service skills and am confident I will be back to the Tarentum store specifically for any of my cellphone service needs.”
“Wish was absolutely amazing! She was very helpful, very knowledgeable, very patient! She did not give up until we fixed the issue. She fought for me with the metro port department until we got the issue handled, over a hour call. 5 stars!”
“Excellent customer service at greensburg store . Michelle was knowledgable and so helpful. Switched cell carrier and home internet after years with xfinity. Saved monthly and works great”
“Stopped at Cricket to resolve a problem we had in switching accounts. Christian was very helpful and had our problem solved in just a few minutes. Great, friendly service, thank you Christian.”
“Bishop was very friendly, professional and knowledgeable! I would, and already have, recommend working with him to change services. A very rare, pleasant individual!”
“We experienced some problems with porting the message data from one of our old Samsung phones to a new one. We did not purchase the phones through T-Mobile, but our cell phone service is through them, so I stopped by the Irwin store to see if they had any insight. The staff there (Tyler, Bryce, & Nate) were all very polite, knowledgeable, and helpful. Bryce easily spent 20+ minutes trying different approaches before narrowing down the problem and getting the file transfer underway. The new phone is now completely updated with all the old messages; thanks for helping to solve a problem that had me stumped.
(Not to take away from the awesome work by the crew there, but I will note that the store only had two round tables with seats. I ended up being there for nearly an hour and there was often enough customers in to leave it standing room only. There's plenty of space in the store for a third table and maybe even a bench or two. I know the staff probably doesn't pick the furniture, but maybe Corporate reading this review does!)”
“Asia she's amazing and haves such a great spirit and good customer service skills I would recommend this store to Everyone. Monroeville Mall Boost Mobile ?”
“Would like to give a thanks to the young man in Penn Hills store Otis, for he certainly went above Customer service for my Grandson and I. Wonderful young man Thank you”
“I recently visited the Metro store and had a great experience thanks to Dev, a new guy in the store. From the moment I walked in, he was friendly, patient, and really took the time to understand what I needed. He explained everything clearly, answered all my questions, and made the whole process smooth and stress-free.
Dev provided excellent customer service and made sure I left completely satisfied with my purchase. If you're stopping by, I definitely recommend asking for him!”
10AM - 7PM
3839 William Penn Hwy, Monroeville
Mobile Phones
“I was there about two months ago and I have been wanting to give kudos to the beautiful and bright young girl who waited on me! I arrived first thing on a Friday morning and two girls greeted me, and wish I could remember their names.
I do remember she was a PH cheerleader. She accommodated me with what I was looking for and set my phone up. Since that is sort of a time-consuming process, we spent the time chatting, and she was very pleasant!”
“This location was decent, the sales person was kind, and took care of my problem. The only issue I do have is with Boost and their lack of locations. I had to come all the way from Greensburg to North Versailles to pay my bill bc there was an issue with their online site.”
“Jacob was really great when helping my husband and I. Despite having a challenging customer in the store he was able to switch our service and have us out quickly with no issues. Very personable and great energy.”
“I can't say enough about how accommodating, informative, pleasant and helpful Bailey J and Amanda were at the Irwin store.
Just stopped in a second time and Mikalah was extremely pleasant and helpful!
Five-stars for the whole crew!?”
“Metro staff members were very pleasant and helpful. They helped me transfer over service over it without any issues. I got a an iPhone 11 for free and it’s my first iPhone so I’m happy that I switched over with them. So far now problems with my phone and the service so far has been pretty good. Thanks again Metro staff!!”
“Todd Yakosh totally took care of me last Tues when my iPhone 7 battery went downhill quickly. He found a great promotion for me on an iPhone 14 and his associate helped me activate it and do the data transfer from my 7. It took over an hour but was worth it bc my old phone needed a software update before data could be transferred-I might not have figured that out on my own if I had gone home and tried to take care of this-”
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“Yes I went into one of your stores to make my first payment today & had a question and what to do about the constant pop up not only were very friendly they completely understood my problem, corrected & showed me the apps that were causing my pop ups too keep appearing, and again happy to be a T-Mobile customer one month cant say that about one of competitors one month in I wanted to leave them , as for another one of your competitors I didn't care for there customer service”