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“Troy Oneal was the fastest, most knowledgeable and professional representative I have encountered at Verizon in many years. I will definitely be coming back to this store for his business. Good job Verizon.”
“Best experience I’ve had getting a phone ever. All of the staff that day was kind and patient with everyone who walked in, not just me. They were funny and helped me understand clearly what I was buying. I’m never going to any other Verizon store again!! This is the one!”
“I was so lost on my journey to get wifi for my new place of living. I luckily stumbled upon the Verizon store on Penn ave. There, I was greeted by Eric who introduced to my savior Tara who was assisted by Ken. They both helped me with all of my internet needs, and I am leaving a happy customer.”
“I had an excellent experience purchasing a phone for my business—the staff was knowledgeable, helpful, and made the process seamless. I felt well taken care of and highly recommend this store for their outstanding service”
“So far so good on my experience with the ATT store at the Mall at Robinson and Chi, the store manager. I’m just eager to make sure everything works out as promised as what I’m seeing my new monthly estimate is NOT what was shown when I went through the exact same process online. I’m a FedEx employee, and as a FDX employee, I’m to get 22% off each lines monthly access. Right now, the only discount I see when I login is my autopay and paperless discount of $10/line…no mention anywhere of a FDX discount. Additionally, we came from VZW solely to save with this discount and cut our bill and half while also having ATT cover the up to $800 per phone still owed to VZW (2 of the three phone lines coming over) and then trade in the one owned (the third line coming over) and use that trade in towards a new Pixel 10 XL. Chi stated all this would come eventually over time via informational emails and I truly hope that’s the case, but I do also think I’ll be making a trip to the store to fix this FDX discount thing because I didn’t leave VZW to pay the same amount for the same nonsense.”
“MUGDAH was amazing. She helped me get a new phone after calling so many other stores and being told different prices. She was patient and explained everything clearly, answered all my questions and was very sweet! I would highly recommend coming to this store if you are a boost customer!”
“I highly recommend this store! We went to this store to ask for assistance in solving the issue with porting my neighbor's Consumer Cellular line over to AT&T and then going to the Apple Store to purchase a phone and watch. Apple had issues even though we had the transfer Pin and was of little help in helping - they told us to call Consumer Cellular. Consumer Cellular told us everything was fine on their end and to call AT&T. AT&T was no help on the phone. We were getting the run around from everyone. We went into the this AT&T store and the manager Paul was very helpful, patient and determined to fix the porting issue for us. He spent over an hour on the phone with different people at AT&T determined to solve it for us. He clearly went above and beyond. We were so impressed we bought the phone and watch for my neighbor from his store. I'll be back when I need a new one as well. Jo Jo was patient in setting up the tech for my elderly neighbor and making recommendations so it was more user friendly for her since she is new to Apple. Thank you Paul and Jo Jo - you have got a customer for life!”
“We got new tablets at work. And the IT guy said we can take them home, but the Google password was still attached to them. They were locked, took them up to this place 40 bucks and he unlocked them for me, no hassle took about an hour, maybe an hour and a 1/2 great service. Would recommend taking your phones and tablets here for repair”
“Otis was great he taught me a little French came into pay my bill he has great knowledge that young guy. Will be back to upgrade my phone next month. Brilliant personality very educated young guy.”
“Alex is a truly compassionate, caring professional who knows how to think outside the box and tries to help the customer with their concerns, not just push what he thinks they need.
Matthias, whom I saw a few days later, knew how to effortlessly juggle a full store of customers & was a kind tech extraordinaire who was able to solve one of my two outstanding problems.”
“Nate was the most helpful at&t person I have ever came across. After days of getting wrong information from 3 different at&t employees, Nate went above and beyond to make sure I was given right information. It’s evident that he cares about his job, is very knowledgable in the industry, and he seriously deserves a promotion. He’s a huge asset to the company, and I am very thankful for his help!”
“Finally, someone with Verizon knew what they were talking about! ALEC was the only one who seemed to help me with my issue about separating my work phone from my personal phone. Very satisfied!”
“Smile, you’re on Cricket! 😄
🎉 ENTER TO WIN a BRAND NEW iPhone 16e — Fully Dressed! 📱✨
Just come into the store and participate. Everyone is eligible!”
“Subi went Above and beyond today to help me get my phone, I came in with no phone and no cash and she help me through all the trouble shooting to get to my Cash App account so I can purchase it. She’s the best!”
“Had to Wait for 3 days after getting my new cell in the mail for full service to be turned on . As to why customer service couldn't do that the 1st day beats me ! The guy in the store was nice, no line and he got it done quick.”
“Excellent customer service! Lucky was friendly, patient, and very knowledgeable. She explained everything clearly and helped I’m very happy with my experience and highly recommend this Boost Mobile store!”
10AM - 7PM
920 Main St, Pittsburgh
Mobile Phones
“The young man gave me suggestions nlaid out my options for me He was very polite n answered all my questions addressing each of my concerns in less than an hour n a half I had a new phone n was able to keep my same phone number which was a huge concern for me I was very pleased with my experience as a new customer at BOOST STORE IS ON MAIN ST. IN SHARPSBURG OH YES THIS WAS A SUNDAY MOST OTHER STORES ARENT OPEN ON SUNDAY”
“Today I met Pradeepthi I was in an emergency situation needed to purchase a new phone she was extremely helpful and very intelligent in providing what was needed if I had to grade her I would give her an 8 plus for service”
“The service rendered me today was outstanding, professional, & efficient. I left having a very positive experience. Prabhakar was absolutely amazing. He is simply the best at what he does.”
“I honestly don't/can't remember the young guys name who has helped me out A LOT with my phone issues and my family's too! He's very polite and understanding about what I need. Also is very knowledgeable about cricket! I will always go back to him for everything! Thank you!!!”
“I came into boost today with a attitude because my phone didn't work but Nina, the technician here helped me with my phone. She did very good. I was pleased with the customer service and I am very happy with Nina. I like Nina. She's a very good girl. Thank you”
“Devin was very helpful when me and my husband went to the Brentwood store to purchase new phones. He explained our options as far as phones and showed us the different functions of them. He told us do not hesitate to come back if we needed any further help. I would definitely recommend him. Very knoledgeable.”
“Bought my new iPhone from the most terrific young man, Roman. He was so patient and made me feel like I wasn’t as technically challenged as I am! He explained everything and made the experience so easy. Congratulations on a fantastic employee!”
“My phone wasn't making calls so I went to see if they could fix it. They did everything they could think of to fix my phone, but I needed a new one. I appreciate that they didn't immediately try to up-sell me, but rather tried to fix my problem cheaply first. I ended up with the same phone I had and it wasn't too expensive. Plus, they gave me a free case for the trouble. Shout out to Bobby (Reg. Man.) and Yaser for helping me out as best they could. I'll be back for the next phone. 5 stars!!”
“Hey my name is Mr saleh I’m at your location with AT&T and I love the way how Tatiana is serving people with kind and respectful and patient and so sweet and she is doing overtime for us”
“I visited metro at downtown this morning and really had a great experience and the girl is very helpful getting me setup everything. I'm glad I visited this store”
10AM - 9PM
301 South Hills Village, Pittsburgh
Mobile Phones
“Raymond was quick and efficient. I got my spouse a new phone and added another line. He waa super pleasant and made the transaction painless. Wonderful customer service skills from Raymond.”
10AM - 8PM
355 Fifth Ave, Pittsburgh
Mobile Phones
“Today I went to Verizon. My experience with the staff was not only incredible it was memorable. Got a phone upgrade and the staff made sure that the process was completely finished before I left.
They went above and beyond to make sure I left much happier than when I came in.
This location will be a shining star for Verizon and they should take many notes from Bella and Dan. Their customer service, knowledge, and hospitality actually blew me away.”
10AM - 7PM
1739 East Carson Street, Pittsburgh
Mobile Phones
“It was great experience and the ladies were great and the promotions and events they conduct are amazing i have been with them so long and beat store I would recommend”
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“I recently faced a troubling situation when my child's iPhone 17 was hacked through a social media app. Seeking help, we visited the Verizon Wireless store at Waterworks Mall, where we were fortunate to meet Owen, a sales representative who was incredibly knowledgeable and patient. He truly understood our concerns and went the extra mile to help us regain control of the phone. Not only did he successfully resolve the issue, but he also provided valuable suggestions and resources to prevent future incidents. The exceptional customer service we received at this store definitely deserves a five-star review.”