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“I went in today to Verizon, and it was one of the best experiences I have had, I went to the Tcc verizon and the man Scott helped me with everything I needed, BEYOND HELPFUL, he really gives true customer service and has a great team behind him, Shaq also was there and dealing with customers and still being respectful enough to converse with me inbetween, i just want to say thank you to both of you, now as of the Verizon next to Jersey Mikes, NEVER GO THERE, his name was Jason and gave me the worst customer experience of my life, absolutely horrendous , if it wasnt for the other store thanks to Scott, i would have switched phone plans”
“Did a phone trade with Chuck who was filling in at the Lebanon store (Rocherty Rd). Chuck is the manager at the Verizon Manheim store. Chuck was great to work with and made the entire experience easy and fun. I would highly recommend.”
“Tyler, the store manager at AT&T, exemplifies exceptional leadership and customer service skills. From the moment I stepped into the store, Tyler greeted me warmly and listened attentively to my needs. His knowledge of the products and services offered by AT&T was impressive, and he took the time to explain everything thoroughly, ensuring I understood all my options.What truly stood out to me was Tyler's dedication to customer satisfaction. He went above and beyond to find the best solutions for my specific requirements, demonstrating a genuine commitment to ensuring I left the store satisfied. His patience and professionalism throughout the entire process made me feel valued as a customer.Furthermore, Tyler's leadership skills were evident in how he managed his team. The store atmosphere was welcoming and organized, with all staff members working together seamlessly to assist customers efficiently.Overall, my experience at AT&T under Tyler's management was nothing short of excellent. His exemplary customer service, knowledge, and leadership make him an invaluable asset to the company. I highly recommend visiting this store and working with Tyler for all your AT&T needs.”
“Literally just walked out the door these people were so friendly and so knowledgeable! I messed up something I had no idea how I did it and they fixed it within a minute and I'm not joking. I will never go back to Verizon again unless I absolutely have no choice.”
“I've always had great customer service experiences here.... however today Gipzy really knocked it outta the park!!!! I had no idea what was malfunctioning in my phone & she went the extra mile to fix it!!!! She's professional, knowledgeable and Awesome!!!!”
10AM - 7PM
831 Bowman St Ste 16, Lebanon
Mobile Phones
“I visited this store on Feb 1 for assistance in setting up my new phone. Ray did a fantastic job in helping me as he continued helping others, always with a smile! He and his co-worker, Casey, get 5-stars for their exceptional customer service-a rare find in this day & age!”
“Moustafa Is Amazing . Above And Beyond Service . Highly Educated and Helpful in All Areas . Definitely My Go To Spot For Phones , Plans Etc. Five Stars Hands Down”
“Thank you to the gentleman and lady working here last evening. After spending more than an hour bring demeaned and treated terribly at the metro store on Bowman Street, I left and went to this location. After being told I could not replace a phone on an account that I've had for many years, because I didn't have access to the BROKEN phone, I went to this location and was greeted with smiles and laughter. The man who helped me had me in and out of there in 15ish minutes with a new, working phone, with the same number I had for 20 years. Yet I was told I'd need to start an entire new account from the other store. Please let these employees train the others so they can do their job properly! I guess you can't fix the attitudes but you can stay away from them! Thanks again guys!”
10AM - 8PM
1121 Quentin Rd, Lebanon
Mobile Phones
“Best experience I've ever had at a cell phone store, I was helped out by Julia and Miranda. They were both awesome and super helpful. We were porting a number from Verizon and they were able to resolve the issue with basically no help whatsoever from Verizon and were able to resolve the issues on Verizons side for them. We would have been stuck without their assistance and we are extremely grateful for their efforts. I've been a long time T-Mobile customer and they have ensured I remain one for a long time to come!”
“This site, at Boost Mobile, was a fantastic CS experience with Jeffrey and Mo. They were very helpful and knowledgeable. They had mutual respect. I live by the Code of Conduct and INTEGRITY is very important to me. Thankfully Jeffrey and Mo have INTEGRITY.”
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“The Customer Service is spot on, if you want to be treated with respect and have the quality that Verizon's reputation holds then don't hesitate.You will be satisfied once you do.Thank you again!Charisaa”