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April 2024 by Dd Betr
Very very bureaucratic attitude, and lazy ppl there. Only take 2 applications for passport service during the walk in hour, event there is a lot of time left. The web doesn't indicate the restriction.
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March 2024 by nichole adkinson
I had a wonderful experience ordering my passport thanks to Kurt. I walked into this post office early Saturday morning on 3/16/23. I took a chance because I did not have an appointment. Kurt asked me if I had all my documents (which I did), and then told me he would be right back.He walked away for literally only a minute, came right back, and started the process of ordering my passport. He was super quick but extremely thorough during this process. Kurt did not miss a beat. He was very patient and kind as well. I was dreading having to make this visit (to any post office) because many years ago when I obtained my first passport, it took what felt like hours in line to order it. Well, I was in and out within 10-15 minutes tops, maybe less.Thanks Kurt! Excellent customer service from start to finish. :)
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September 2023 by Miggy Andres-Bray
Excellent customer service. 0 wait time. John was very thorough and helpful with my passport application. I was done in less than 10 minutes--I even had to have my ID photo taken! That post office itself was nice, too; very clean and quaint. 10/10 would recommend going out of your way to get your passport application sorted here.
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April 2023 by Dylan Hunt Stephan
really awful customer service here. my girlfriend went in for a passport application. we’d gotten some bad info from the usps website about which documents we could bring, so we brought the wrong ones. so we left without filling the application. that’s annoying, but it’s not what my review is about.my girlfriend went in without me at first and the staff was incredibly rude to her. the man at the counter wouldn’t stop interrupting her to let her speak. he was condescending as a starting point, and built to rude and demeaning from there.i went in a few minutes later and the staff was friendly until i mentioned the previous interaction, then rude to me as well.really really unhappy with the way she was treated. it reeks of sexism, and i expected better from a government service.
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February 2023 by Brittany Gillespie-Phinney
I had our Passports done on 01/23/2023 for my family (2 kids and 2 adults). I wish I got the name of the man helping us. He was beyond helpful fast and so kind to my kids. I thought this would be a long process and it took 30 minutes for the 4 of us. He was fast and efficient. I love how he new all the customers coming in and how he spoke to them. Great customer service which is hard to come by anymore. Thank you!!
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January 2023 by Andrew Benioff
This is the most unfriendly, bossy and outright rude post office ever! The staff are nasty and self important! Go somewhere else! ??☹️
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December 2022 by Rabbit Moon
Holiday-busy, but new guy (HAS to be, he was superflously and cheerily talkative with a line waiting) made it close to intolerable! I guess customers with other humans, work, or service in their lives wouldn't mind but--it's the winter solstice holidays, yo! (Or should I say, BAH, HUMBUG!?)
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September 2022 by Rob W.
Very knowledgeable and pleasant staff. The location is also very convenient for me. Just a great small town PO.
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July 2022 by Jenn Liney
Kurt is rude, condescending and unprofessional. I will go out of my way to avoid.
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July 2022 by Jorge Alvarez
Unfortunately one has to go through the obsolete system of USPS to book an appointment for passport renewal and then is greeted by a totally rude clerk (Joe). And this is just another review indicating what others also have highlighted.Thankfully the other clerk (John) took our application and did it professionally.
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June 2022 by Jennifer D.
These passport service agents were rude and unhelpful, making us feel like we were fools for asking questions. But THEY did not properly sign and execute the passport docs! Now we have no passport for a flight leaving in 7 days and no passport! Fuming!!!!!
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May 2022 by con allon
Very rude front desk. Learn how to speak respectfully to people or stay in the back. So unprofessional.
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January 2022 by Miranda Chang
We moved to Narberth earlier this year and I have been very impressed thus far with the Narberth post office. All the employees I’ve interacted with have been very friendly and professional, which is certainly not a given for a post office. They also seem to be good at keeping to their hours. I arrived once before they opened, not having checked the hours before I headed over, and they opened the indoor area right on time. Great experiences so far!
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November 2021 by Edward Barr
they never answer the phone, there employees constantly leave my mail on my porch steps which has me coming home to my mail blown across the yard and packages are always labeled delivered. but they're not on my porch. and show up[ days later, usps is a joke and should be closed down waste of money, private sector parcel delivery services are 1000x more effective
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October 2021 by Garrett Twitchell
What a wonderful little post office! No wait and first class service from Kurt, the friendliest \\u0026 kindest mail-person you’ll meet.
