Goodwill of Southwestern Pennsylvania is a long-standing nonprofit thrift store and donation center. It is a favorite in the Pittsburgh area for many weekly shoppers. The store provides affordable secondhand clothing, housewares, furniture, costumes, and other random goods. Reviews note a good selection, with items like pants, picture frames, and artwork often in great condition. The store is consistently described as clean, neat, and well-organized. Staff are frequently mentioned as incredibly helpful, kind, friendly, personable, energetic, and fun, offering A+ customer service. Discounts are available for people 55 and older. Some shoppers feel prices can seem high for certain items, particularly low-end brands, and note that bags are no longer provided free at checkout. Overall, it is seen as a wonderful thrift store that strengthens the community.
The staff at Natrona Heights is friendly .. clean store .. CEO makes TOO much money !!! Lower the prices it’s ridiculous what you charge for donated goods..You no longer pay your special employees.. make it hard for people in the back to reach goals so many items per hour they must put out!!!
March 2026
Employees are helpful and pleasant… store is Organized , clean , bathroom in working order, sports clothes on there own rack. Not much more to ask for…
February 2026
When people are struggling they are raising prices again. Really not a good thing.
