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8:15 - 11:30AM 12:30 - 4:30PM
5613 PA-873, Neffs
Post Offices
“I called this office mistakenly thinking they were our branch (I needed Allentown, oops!) Whoever answered the phone was SO kind and attentive. She was incredibly knowledgeable and assisted me with my issue, and connected me to the proper channels to get it resolved. Thank you so much!”
“The people are very nice except 1 person that wouldn't check if my package came in it was a white woman very rude and disrespectful and hung up on me but everyone else and the black woman was very helpful when I needed help with my packages she was so nice.Everyone was very professional and helpful except her..I so like this post office alot.”
“I honestly hate going to the post office because most workers are mad and hate their lives. However, the woman working this desk was so kind and nice. Didn’t get her name but she was great.”
8:30AM - 5PM
128 Delaware Ave Frnt, Palmerton
Post Offices
“The Palmerton P.O. IS a professional atmosphere where people can go in and send out mail with tracking for assurance their package will arrive. It is only on average between $0.10-$2 to jump up from 1ST Class to Priority Mail (depending on weight and distance) and it includes the tracking information to rest easy knowing when it is delivered.The counter associates are friendly, professional and they DO seem to know everyone. The two female clerks inside the building make it their business to know their job, the postage rates and services. Palmerton PO also has at least one new staff as well to beef up mail services. They ARE helpful and it is only the customers' candor that warrants the responses they receive.The mail delivery can be faster, but think about how there is limited staff, increased quantity (anywhere this would pose to be a challenge) and people taking off for personal illness things will slow down.Since the 2020 COVID-19 pandemic and beyond, I have yet to have to call down there and say I am missing anything (whether a letter, package etc) and I am happy to claim since living here in early 2016, NOBODY has ever tampered with my mail.Also, the individual that cleans the post office lobby areas is always doing an excellent job keeping the place CLEAN AND SAFE! You can clearly tell she is generous with the cleaning service/products!Keep up the great work and thank you for the service!”
“Located right on Main Street this Post Office is in an exceptional location right down the street from the public library & tons of places to munch! The couriers keep the line moving & appear to be super attentive (I just dropped off a letter so I wouldn't hold up any incoming traffic with more assistance required parcels). The parking is on the side, & they run USPS's typical hours!”
“Walked up to the mailbox, put the envelope in, wala! I mailed my package. Too easy. USPS has been a part of America for 249 years and they still deliver the mail. Great visit, I will be a return customer and I expect a mail carrier will drop by my house on Monday. Thank you”
“The nicest postal employees around! I have been mailing packages out every day for a couple of years and have never had any of the workers be rude to me. Everyone is always very friendly!! Thank you:)”
“Excellent experience. I didn’t know what I was doing lol, friendly staff, very kind, professional, knowledgeable, helpful, and courteous. Even dropped a gem on their money back guarantee and how to leave a review. Very pleased with my experience! ❤️”
“I don't understand why so poor rating. Out of all post offices around this is the best one. And The laurys station one is the worse where they mail stuff to wrong addresses all the time. But this post office is the best they do his work precisely and the treatment is high quality no complaints at all.”
“Donna was knowledgeable, helpful and had a great attitude! I was in and out fast. It's amazing how a person with a great smile and attitude makes a day so much better, even if it is mailing out packages! I will be back and I hope Donna is there. Thank you Donna for a great postal experience! ♡”
“I was treated with kidness. And the staff went above & beyond to help me. I'm just moving to Northampton & they were just delightful. Even gave me directions to the local places I had to go after leaving the P.O. ?”
8AM - 12PM 2 - 4:45PM
6066 Memorial Rd, Germansville
Post Offices
“The last girl that helped me was very pleasant, helpful, polite.. Terrific. The person that helped me a few days before that... Not so much. It's the post office! Be grateful they are there. ?”
“You can almost feel the energy come to life when you enter this particular office! The landscaping is pleasant, the office is well maintained, last but not least, I won't forget to mention the enthusiastic courier I met along the way!”
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“Great customer service. They helped get a shipment to Los Angeles that somehow went thru Guam and Hawaii get unstock in the USPS system. A few days after sharing tracking # and issue with them, they were able to contact Hawaii USPS to find the package and get it to LA. Above and beyond service!!!”