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“I stopped in to buy a new phone like an hour before they closed. Of course, it took a lot longer than I thought. Mercedes and another worker (I forgot to get his name, but he looks like an adult Stewie Griffen!) were amazing. They stayed after the store closed to make sure my phone transferred everything and that I was able to use the new one. Glad we have TMobile because I know other places wouldn’t be so accommodating!”
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“We go to Verizon store by Walmart in New Castle. Everytime I go I hope Devin is there, he has the best customer service skills, very polite & helpful. He sold us our phones last October outstanding service he gives us. Even when the store is busy he is always pleasant. Wish all people were like him in customer service. I just can't say enough good things about him. Thank you for your excellent service. Shirley Buddemeyer”