“The employees at this location were exceptionally kind, attentive, and professional from the moment we walked in. I was especially impressed with how efficient and composed our cashier was. While we were waiting in line, there was a gentleman loudly complaining about the pace of the checkout process, as if he were the only customer in the entire store and the staff, or better yet the WORLD, should somehow bend time to accommodate him.
Despite his negativity, the woman working the register handled the situation with remarkable patience, courtesy, and professionalism. The way she maintained her composure and treated him with respect was genuinely jaw-dropping; I can say with absolute honesty that I wouldn’t have had the patience she demonstrated. She truly embodied what great customer service looks like!!!
Beyond the outstanding staff, the store itself was clean, organized, and easy to navigate. Shelves were well-stocked and there were so many bargains that made it hard to *only* get what we came for. Every visit feels like a grocery surprise haul, and the experience with their staff only made us appreciate Ollie’s even more.
We’ve always loved coming to Ollie’s, and after that, we’re confident we’ll be loyal customers for a very long time!”
“The employees at this location were exceptionally kind, attentive, and professional from the moment we walked in. I was especially impressed with how efficient and composed our cashier was. While we were waiting in line, there was a gentleman loudly complaining about the pace of the checkout process, as if he were the only customer in the entire store and the staff, or better yet the WORLD, should somehow bend time to accommodate him.
Despite his negativity, the woman working the register handled the situation with remarkable patience, courtesy, and professionalism. The way she maintained her composure and treated him with respect was genuinely jaw-dropping; I can say with absolute honesty that I wouldn’t have had the patience she demonstrated. She truly embodied what great customer service looks like!!!
Beyond the outstanding staff, the store itself was clean, organized, and easy to navigate. Shelves were well-stocked and there were so many bargains that made it hard to *only* get what we came for. Every visit feels like a grocery surprise haul, and the experience with their staff only made us appreciate Ollie’s even more.
We’ve always loved coming to Ollie’s, and after that, we’re confident we’ll be loyal customers for a very long time!”