Wireless Zone is a Verizon Authorized Retailer that provides Verizon products and services. This includes plans, device activations, upgrades, and popular phones and tablets from brands like Apple and Samsung. The store is described as clean and organized. Customers report really good service, noting the staff is thorough, patient, professional, and attentive. Representatives are highlighted as being extremely knowledgeable, honest, and helpful, making customers feel comfortable. Staff members are commended for going above and beyond to help, making the process easy and not a hassle. Multiple reviews state they will refer friends and highly recommend this store over calling Verizon directly, with one customer saying they will never use the Verizon phone number again. The service makes customers feel like they are the only ones in the store and results in satisfaction with new devices and savings on bills.
