“Update to my original review: The Manager sent me an email apologizing and offered a complementary print to make up for the experience. I really appreciated the follow up and willingness to make things right.
Very disappointed with my experience at the UPS Store in Buckingham Green Shopping Center. I ordered a 24x36 sign and was told the total would be around $28–$30, with no mention whatsoever of any design fees. When I went to pick up the sign, not only was it printed much larger than I had requested, but I was also charged unexpected design fees that were never disclosed upfront.
When I explained that the sign would not work for my needs and that I was unhappy about the surprise charges, the manager became visibly irritated and insisted he had told me about the fees — which he absolutely did not. I’m currently planning my son’s graduation party on a budget, and I absolutely would have remembered that conversation had it happened.
I refused the oversized sign and requested a refund, but the entire interaction was made very uncomfortable. The manager stood there staring at me while I awkwardly put my money back in my purse to leave. Overall, it was a frustrating and disappointing experience and a complete waste of time”
8AM - 6:30PM
203 Main St, Flemington
Mailbox Centers
“Every return I have had from Amazon has been the easiest process. All the employees are friendly and helpful even with figuring out my items and packaging. I have used other ones in our county and ended up spending $10 on little returns with grumpy employees. The Flemington store makes returns so easy!”
“The whole staff is super friendly, patient and helpful with my packages and mailbox. They explain everything and answer all of my questions (when I have them). They make the shipping part of my business super easy.”