April 2026
Website is very poor. Also your phone answer with AI. Sucks. Need a real person so you don't have to go through 20 prompts to get to the departmentyou need.
August 2024
I came to geek squad in monroeville and they wouldn’t even sit down with me to go over my problem on my computer. They didn’t know how to help me with a very common problem and rushed me out. It was a waste of time.
April 2023
Called Best Buy to have Geek squad look at my computer. Lady on the phone could’ve asked if it was purchased through Best Buy so I didn’t have to travel an hour just for them to tell me that that don’t service pc’s that weren’t purchased through Best Buy…. Waste!
