United States Postal Service
Post Offices,
Shipping CentersHours:
501 11th St, New Kensington PA 15068 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. This location offers walk-in passport services. Customers have praised the friendly and helpful attitudes of the staff, who have gone above and beyond to assist with various issues, such as damaged packages and missing contents. The service is described as fast, efficient, and reliable, even during busy periods like the Christmas season. Customers appreciate the dedication and hard work of the employees, who have delivered gifts on time despite challenging weather conditions.
Most Recent Reviews
August 2025
The woman with the tattoos and the older man are both great workers
May 2024
Amy and Amanda were fantastic in helping me navigate a damaged package with missing contents. Friendly and helpful attitudes helped mitigate a bad situation. It felt like they cared and weren’t just going through the motions of their jobs. If I at all took it out on you, I’m sorry. I tried not to, and you don’t deserve...
read full commentJanuary 2023
I guess, it’s the best office! Thank you so much! For 6 years never seen any problems. Everything is very fast! People are so nice every time! At busy Christmas time (and snowfall) they work so hard and delivered gifts at time. It’s like miracle. Thank you
More Comments(52)
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