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“Excellent customer service! I think that Janine Van Billard should get the BEST DOOR decor for 2026 award for her office door decoration to celebrate the July 4th! GO JANINE!!”
“Jenna Smith, the Branch manager of the New Tripoli bank (Claussville branch) , has always been very courteous and responsive to our banking needs. We appreciate her guidance in these matters.”
“Excellent bank to deal with specially for a local as well as a credit union. Very appreciative of what they do for their clients you don’t see that anymore.”
9AM - 5PM
4933 PA-873, Schnecksville
Banks
9AM - 5PM
1235 Blakeslee Blvd Dr E, Lehighton
Banks
“Just the fact that they helped me take care of the problem I was having. I was even supposed to come in and talk to someone about it. And it completely slipped my mind. But today I went in my account and looked. And the problems taken care of. Perfect! Thank you. That was great.”
9AM - 6PM
Lafayette Ave & 4th St, Palmerton
Banks
“Been banking with this bank for over 30 years. I never had a problem with this bank. Every teller or floor person have been pleasant. Sometimes you need to wait awhile to speak with a person in the office. But when it's your turn , they don't rush you. On occasion I've been to the wind gap, mount bethel and the stroudsburg branch. Basically treated the same.”
“Mildred was amazing! She took the time to set up two accounts for my teenage boys. She walked us through the best accounts to open. She then set up the accounts, online banking, mobile banking, and even helped them make their first deposits at the ATM and counter. She was a joy to spend time with. Super friendly and well educated on all processes. Highly recommended!”
“Zachary helped me so much on multiple occasions and is always consistent. Very respectful, patient, and fun to work with! Judy is also amazing and great to work with.”
“My employer drew their checks through this bank. I would always have to drive out to the bank to get them cashed and it wasn't very close to where I live at all.First off, everytime I went there, for some reason I would always get the same teller. I wish I could remember his name, but he was always the teller all the way on the right when you walk in. I didn't have an account so I would always need my ID and whatnot. I went in to cash my last check from that employer and I go to grab my ID, and it wasn't there. I had forgotten it. Since the teller remembered me and he knew that I lived pretty far from the branch he was able to talk to the manager, tell her he knows me, he sees me every time and that I just forgot my ID, and he was able to cash it for me so I wouldnt have had to make the extra trip out there. He went above and beyond to help me out, and was always super pleasant and nice every time I came in. So I just wanted to leave the review to give him a shout out! I just wish I could remember his name. I want to say Jeff/James something like that. But I'm probably way off. Either way if you have to use this bank, they are very nice, they will go out of their way to help!”
“Stopped in to take out money a little before closing on 4/21/26, right around 4:45. The amount of money I was taking out was a little more than someone typically takes out in one shot without notice but I needed it to pay for a project. They were not sure if they were going to be able to accommodate the request and I was absolutely a jerk to them. To both the teller and the manager. They made everything go smooth for me and their customer service was top notch even while I was a jerk. Thank you for making my request happen and maintaining great service even when I’m sure it was hard.”
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“I have banked with New Tripoli for over 30 years. I currently live out of State, however continue to bank with New Tripoli. Kayla was exceptionally helpful in assisting me recently! Thank you Kayla!”