New Tripoli Bank is a trusted, community-focused bank with three convenient locations in the Lehigh Valley area, including New Tripoli, Orefield, and soon East Penn. It offers a variety of financial services, from personal checking accounts to commercial credit lines, catering to both individual and business needs. The bank is highly praised for its excellent customer service, with staff members like Chris, Patti, Michelle, Beth Ann, and others consistently providing friendly, helpful, and courteous assistance. Customers appreciate the bank’s personal approach, mentioning that they always reach a real person on the phone and receive knowledgeable support. The bank has a long-standing family tradition and prioritizes community values. Its staff is recognized for making banking easy and pleasant, whether opening new accounts or handling transactions. With multiple ATMs and friendly service at every location, New Tripoli Bank is considered a top choice for local banking needs, known for its helpful staff and community dedication.
I have banked with New Tripoli for over 30 years. I currently live out of State, however continue to bank with New Tripoli. Kayla was exceptionally helpful in assisting me recently! Thank you Kayla!
January 2025
New Tripoli bank is definitely a 5 star bank. They have great customer service. Any time I call with a question, I get courteous, kind service especially from Chris. She is always so helpful! Any needs I've had in the bank, I've dealt with Patti, and she is also first rate in her banking knowledge.
October 2024
This has been family bank for generations. Fantastic option for little to large money products. Glad they focus on the community first and foremost.