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December 2023 by Matt Propson
Just another bank scamming you for money one week before Christmas they charge me 120 in overdraft fees even though I deposited a check on that same day covering all transactions. Nope not another dollar from me closed my account immediately Hope everyone that works there has the worst Christmas ever!!
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November 2023 by Angelique Trybulski
"Sundra" is as rude as they come. I had an account at ntb for over five years - the entire time I was allowed to cash my husbands payroll checks (he is not on the account - but we had explained the situation when the account was opened & we were told it was fine). I left work early to drive to the bank to deposit his che k (since they now hold mobile deposits sn extra day) & Sundra decided now it is a problem. Dhe then called me on the phone to in a very rude way tell me it would not happen againIt is obvious you don't care about your customers i called another small local.branch & explaied my dituation & they ere eager to et upman account - don't waste your time here
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August 2023 by rania osama
Great bank, amazing people!
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December 2022 by Brian Belskie
Best bank ive ever belonged to. The customer service is amazing, very personable. I also like the hours.
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March 2020 by Steve L
Wonderful bank. Everyone is extremely polite and helpful. They have made each transaction a pleasant experience.
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February 2020 by Tori Bollinger
Been banking here for years. Recently had money come out of my account before it was supposed to causing 9 $30 nsf fees. I emailed and called the bank to show them what happened and asked if they could return the fees, they stated “no, because we returned some in the past”. I can not believe this is how they treat their customers. I will be sharing the emails back and forth to show everyone how they treat long standing customers...
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January 2020 by Scott snyder
I have been a customer since 1972 and never left even though I moved to another state, I can call and talk immediately to a person who can help with my situation without saying... mmm let me transfer you. Best bank in the USA.
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January 2020 by Scott johnson
I have been a customer since 1972 and never left even though I moved to another state, I can call and talk immediately to a person who can help with my situation without saying... mmm let me transfer you.Best bank in the USA.
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March 2018 by Jacob Soper
Very organized and professional, everything is done in an orderly manner
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May 2017 by betsy hauser
Always friendly and helpful! Make you feel part of bank, that you are important!
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May 2017 by Hells_ Redeemer
It's a bank how can't it be good...
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January 2017 by heather morgan
Pleasant, People very friendly, nice neat and clean. I will definitely be going back and have no problems referring my friends or family.
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July 2016 by Phil K
Great local bank.
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May 2016 by Nick Mizro
I have been using this bank's services for quite some time now. The staff is very professional and I feel safe using their services.
