Verizon is a telecommunications company that provides cell phones, wireless plans, accessories, and more. Customers have praised the staff for their helpfulness and knowledge. Many appreciate the assistance in setting up new phones and navigating current promotions. Reviews highlight specific employees, such as Amanda and Robert, who went the extra mile to ensure customer satisfaction. The team is described as professional, patient, and attentive, often checking in with customers during their wait. However, there was an incident involving a dissatisfied customer who caused a disturbance in the store, which required police intervention. Despite this, the overall feedback reflects a positive experience, with many customers expressing gratitude for the support received at this local store.
Newport store was able to help me whereas other stores were not. I would have to say Newport store is more capable with phone issues
July 2025
Dana was absolutely 💯 amazing! She helped me with my issue and had me out in 30 minutes. Dana rocks!
April 2025
The young lady / staff was very helpful to get my new phone set up,, it wasn't the simplest job beings my old phone didn't work anymore.. she was also knowledgeable in current promotions*****
