“When Verizon messed up and used my SSN on my ex's overdue phone bill, this wrap at Russell Cellular sat with me for more than half a day on the phone trying to fight three different departments to get it fixed. Verizon itself was trying to say I owed over $2,000 when really it was a mistake of my SSN being used on a wrong account. I'm really glad I had someone with me to help me fight with them. In the end I was able to get my upgrade and add my other line that I needed ?”
Mobile Phones
“When Verizon messed up and used my SSN on my ex's overdue phone bill, this wrap at Russell Cellular sat with me for more than half a day on the phone trying to fight three different departments to get it fixed. Verizon itself was trying to say I owed over $2,000 when really it was a mistake of my SSN being used on a wrong account. I'm really glad I had someone with me to help me fight with them. In the end I was able to get my upgrade and add my other line that I needed ?”