Verizon is a telecommunications company that provides cell phones, wireless plans, accessories, and more. Customers have praised the staff for their helpfulness and knowledge. Many appreciate the assistance in setting up new phones and navigating current promotions. Reviews highlight specific employees, such as Amanda and Robert, who went the extra mile to ensure customer satisfaction. The team is described as professional, patient, and attentive, often checking in with customers during their wait. However, there was an incident involving a dissatisfied customer who caused a disturbance in the store, which required police intervention. Despite this, the overall feedback reflects a positive experience, with many customers expressing gratitude for the support received at this local store.
Wes was very helpful helping me to upgrade from my old Pixel 6 to a new Pixel 10. He is very professional and a 1st class technician. I would recommend Russell Cellular as a great place to purchase a new smart phone.
June 2026
Staff provided a no worries experience with iPhone purchase . And kindly answered and resolved two questions at visits to the Newport Verizon store!
March 2026
Easy to work with the employees. When we used to be a Verizon costumer we had a great experience
