Verizon is a telecommunications company that provides cell phones, wireless plans, accessories, and more. Customers have praised the staff for their helpfulness and knowledge. Many appreciate the assistance in setting up new phones and navigating current promotions. Reviews highlight specific employees, such as Amanda and Robert, who went the extra mile to ensure customer satisfaction. The team is described as professional, patient, and attentive, often checking in with customers during their wait. However, there was an incident involving a dissatisfied customer who caused a disturbance in the store, which required police intervention. Despite this, the overall feedback reflects a positive experience, with many customers expressing gratitude for the support received at this local store.
Easy to work with the employees. When we used to be a Verizon costumer we had a great experience
February 2026
The guy I was working with was great he was extremely patient n kind with everyone that came in and he was basically the only employee as his helper was training.
August 2025
Newport store was able to help me whereas other stores were not. I would have to say Newport store is more capable with phone issues
