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“Blue Bell Private Wealth Management has been a proven winner for us. We can confidently invest our money here. It is such a good feeling to have trust in their services and management of our funds. Thank you all for the peace of mind you give us. ☀️?”
“I would give more than 5 stars if I could. My mom and I were in today and we needed help opening an Estate account, from the minute we walked in we were greeted by Hami and he right away went and got someone to help us. When I say Annette went above and beyond for us, she was so helpful, so empathetic, and truly one of the nicest , caring, professional individual s we have ever dealt with. We are so grateful to her and appreciate everything that she did for us. She had the patience of a Saint, answered all of our questions, showed so much compassion, and took care of everything for us. You just don’t see such amazing customer service like Annette showed us today.
Thank you SO much, Annette:)”
“PNC customer for 15 years. Sean and his team provide top notch service and always smiling. When I do have to go into the branch I know I will be taken care of. Keep it up!”
“I have been a PNC customer for 31 years, and the service at this branch is the best I've ever had. The manager Beth Oakley is the definition of someone who goes above and beyond for customer service.
My (grown) kids have their own accounts here and does my business -- the service I got when the business was small was outstanding, so as we have grown I have continued to stay here.”
“I came to Thomas with a request to wire a deposit from my PNC account to London, where I will be attending school this fall. The paperwork was extremely vague and the instructions were not correct. He was amazingly persistent! Most people that I’ve run into over time would have NEVER spent the amount of time Thomas did to resolve my problem. He tried several options, made a phone call, and got my deposit to London! Thank you, Thomas!! Your actions went above and beyond my expectations!”
“Ive been a PNC customer for 15 years and have been working with Amine for the last two years. He is the BEST. So kind and always steers me in the right direction. Hes helped me with personal accts and recently open a business acct and consistently makes the process painless. Hes my go-to!”
“Ask for Jennifer,She has been such a great help.She showed me how I could save and pay for my sons college.We reviewed the many options PNC had to offer.I know live in Florida but when I visit Philly I stop by to see Jennifer to make sure my accounts are good.”
“I always have the best experience at this location!! My day always get better whenever Shannon is working. She always has the best nails and attitude! All the people there are amazing and work so hard and are so sweet!!”
“I'd like to especially thank Kelly and Pamala - this branch was so helpful and friendly to work with. They were able to help me with a really specific issue and were knowledgeable, efficient, fast, and friendly.”
“All the staff here are really nice, even when met with a rude lady who jumped the line and was yelling at them. Our wait was really long for it being so quiet, but besides that everyone was helpful and kind.”
“I wanted to extend my heartfelt thanks for the exceptional service both Cheryl and Rich provided at PNC Bank. Your kindness, professionalism, and attention to detail truly exceeded my expectations and left a lasting impression.
Your dedication to customer service should serve as a benchmark for others. I am grateful for your assistance and look forward to future interactions knowing that I am in capable hands.”
“Been banking with this company for decades. Haven't had any issues. People have their preference, whatever financial company floats their boat, then they will choose to join whichever suits them!”
“Helpful but this store is a little behind in company rules. Got a temporary card and was waiting for my card for a month. Called the corporate and said they don’t give temporary cards anymore. So seemed to be a miscommunication but overall the customer service was great”
“I spoke with Scott today about fraudulent transactions to my account, he was able to put me at ease. Thank you very much! He was prompt and pleasant ðŸ‘👔
“I know of Vanguard through a former employer of mine... a very well-known, well-reputed investment management firm based in Boston. And.... Vanguard was always spoken of, and considered, the best of the best. My employer provided retirement accounts for all of their employees (i.e., for me) and we were able to select the Vanguard funds where we wanted our retirement monies to be invested.It's now a full thirty years later, and my money has more or less sat there, and grown quite nicely, in my various Vanguard funds.However, sadly, I have noticed that their customer service line has deteriorated. In a nutshell, it seems they have OUTSOURCED their customer service. You no longer get reps in the U.S., and who always seemed like they were IN THE BUSINESS of investing money....reps who seemed to know a thing or two. Instead, we now get an endless phone tree of buttons to push.... are repeatedly asked to enter the same information over and over...we finally have to 'play games' with the system in order to get a rep... when you DO get a rep, it's clear they are not based in the U.S. Then you are told you need to speak with a different department...you are transferred....put on hold... asked all the same 'security questions' all over again (and even in instances where you aren't looking for any private or personal information on your account, but simply want help NAVIGATING THEIR WEBSITE). Speaking of which....whatever happened to the voiceprints that many of us recorded, of 'At Vanguard, my voice is my password'?? ...which was supposedly specifically set up, so that we'd not have to jump through all these ridiculous 'security hoops'?? We no longer seem to receive that prompt, anymore, when we call Vanguard...It's sad, that even with a company at the level of Vanguard, that customer service is DEAD. And I'm sick and tired of endless, waste-of-my-precious-time questions that are supposedly 'for your security', even when, as mentioned, I am often not trying to get any PERSONAL details on my account. I mean, you can't even ask a GENERAL QUESTION anymore without first going through an inquisition!Jack Bogle must be rolling in his grave.”
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“I walked in this afternoon and had the pleasure of working with Mary. She expressed she does not usually work at the Newtown Square office, but she was nothing but kind, helpful, and hard working. I hope PNC appreciates the type of employee they have in Mary!”