A poker face pharmacist, did not apologize for CVS' errors. Reported to CVS customer service and asked for a formal apology which never happened. Glad I sold CVS stock way back.
March 2025
I needed to speak with a pharmacist. Despite multiple attempts to contact a live pharmacist' the automated call center hung up on me.
March 2025
Must have changed management recently in the pharmacy. They refused to contact my doctor on an Rx that CVS messed up. Made up some stupid excuse. My doctor just called CVS three days earlier to straighten it out. Changing to Savon at ACME. This is the third go around and CVS refuses to make any effort to correct it.