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July 2024 by Maryann Domingo
I brought my pet prescription in which was the same medication as for humans. I gave a good rx coupon and they accepted it. They text me later that medication was ready am at the window and they charge me the full price for the medication stating it's not covered by good RX which is a lie. I have had pet prescriptions filled at other pharmacies and it is covered as long as the medication is a human medication. I checked on good Rx and it stated the same.
This pharmacy has poor customer service because they did not notify me of THEIR change. It was not until I was at the window when they told me the price and the lie that followed. I do not recommend this pharmacy.
7/16/24
The corporate office contacted me and I communicated my concern. They had the Pharmacist call and apologize. She stated she would follow the process to use the good rx coupon. She did and refunded the excess amount I was charged. I thank the corporation for following up on doing the right thing!!
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April 2024 by Lexi Thompson
Two minutes after 5pm after coming home from a vacation to get my medicine I ran out of and was refused by two employees. I cannot miss them or I will have life threatening reactions and I told her this and got nothing but attitude and replied to me oh well. This is the second time I got the same rude woman. You should not be working with people if you don’t care about them especially in this case. I had exact change, tills have nothing to do with it I worked in retail my whole life so I know. I Will never be coming here again take my advice and go somewhere else they do not care about your well being, very dangerous.
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February 2024 by Tiny Kamt
This Rite aid is great. The pharmacy has always been nice and professional toward me. All you sensitive cuties that are leaving one star reviews because someone took a slightly less than saccharine tone with you. Try living in Philly for a MONTH. And deal with the disaster that is their pharmacy circuit. You'll appreciate this one a lot more.
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January 2024 by Chet Zaremba
Excellent Pharmacy!!!
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December 2023 by david danner
I have relied on this store for years - and for service And a cordial and professional atmosphere - they are both friendly and skilled and therefore I trust them and find it easy to go there
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October 2023 by Jill Jordano
Not so professional when a pharmacist talks down to you. Maybe a few classes of charm school would suffice. I have never in my life dealt with a medical person as unprofessional as her.
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September 2023 by Jeisy Cespedes-Litman
The pharmacist, Vijay, who picked up the phone was extremely rude to me for no reason other than she couldn’t find me on the system. I had to transfer my prescription from one Rite Aid to another but never again to this pharmacy. I never had a bad experience with a pharmacist in my life until today. She was unprofessional, got loud on the phone, and did not come up with solutions to my problem. At the end of the day, we need compassionate individuals in these positions and based on the other reviews I see I am not the only one who has encountered this problem at this location.
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September 2023 by Amber Ray
I’ve been coming here for 5 years. They are the nicest people.
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August 2023 by Joan Stark
This pharmacy is slow and usually very busy. I stopped at 3:10 on a Thursday afternoon and went inside to pick up a prescription that my doctor had called in at 2:15. I expected it to be ready. I was first in line with only 1 person in back of me 10 minutes later. I was told that it was almost ready and that the pharmacist was now on the phone about my prescription. I watched while many employees including the pharmacist serviced the drive through instead. 5 customers picked up prescriptions while I waited. Twenty minutes later at 3:30 since I had a prior commitment coming up I complained. They brought out my prescription. I paid and rushed out.Lesson learned: go through the drive through instead.
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February 2023 by Morgan Moreira
I’ve been coming to this rite aid for almost two years. the people who work in the pharmacy are lovely. I am always able to speak to someone on the phone and given help to resolve issues. I’m grateful that the people giving me healthcare advice are prioritizing their own health and taking lunch breaks - thank you rite aid for actually giving your employees time to eat.
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December 2022 by Lauren H
This place is absolutely AWFUL. The employees and manager who I remind you are teens. Are extremely rude, no professionalism. The front cashier young brunette, was on her cell phone texting while she was checking me out, had head phones in. I asked to speak with a manager and she gave me attitude saying “okay whatever” the manager also is a kid, and all he had to say was “I understand” meanwhile the last time I was here I had the same problem with him as well… as a MANAGER. No professionalism anymore in this country, disgusting embarrassing generation taking over this country.
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December 2022 by Bunny Ramos
All these people worry about is lunch!!!! I ordered my medication a few days ago and of course it wasn’t ready. The girl at the counter asked me to come back in 5 min and when I returned my medication was sitting on the counter and they refused to give it to me because they were closing for lunch. This is one of the most unprofessional places I’ve been too! Enjoy your lunch and I hope this store goes out of business!!!!
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December 2022 by Brian Logan
My insurance company changed, so my pharmacy changed and this place is horrendous. I can deal with the longer waits, but the staff is rude and lazy. Tip, you never ignore the front counter when there are several people waiting. I plan on switching pharmacies as soon as I can.
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December 2022 by Alaa Afifi
I just had the worst experience I’ve ever had on a phone call with the Pharmacist on duty. I can sit here and write a book about how horrifically unprofessional she was but all I ask is for a manager to listen to the call. I can not believe anyone handling patients and medication speaks to people like this.
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October 2022 by Marion S.
My dog Gracie was diagnosed as having epilepsy and she must take phenobarbital, two tablets per day to prevent her seizures. This means that I have to renew/pick up her pills monthly. I have had nothing but trouble at this Rite Aid with what normally should be a very simple task. There are usually delays and several other weird/strange problems, and I just have had to put up with this. However, the last time I picked up the pills, I noted only 11 pills were filled. I had no verbal or written explanation for this. I stopped in to the store the next day and asked the manager Joseph, and Bijal, the female pharmacist (from India ? ), for a written explanation. Even though I requested face to face a written explanation, so far I have had no verbal or written explanation whatsoever. I happened to read an article about pharmacists who steal drugs/medications and am placing the link here. I plan to file a complaint with the local police and I will go to the top if necessary. I suggest that people start counting the pills they they are paying for, they might be surprised at what they find. Be wary and stay away from this very bad pharmacy. This is an update on 10/23/22: I tried to call the responder, Pam, and gave up after sitting on hold for a half hour! I have not yet gotten an explanation for getting only 11 pills when 60 were prescribed! Again, stay away from this pharmacy from hell! They don't care about the criminal behavior of their staff!therooster.com/blog/stea…Marion Schwartz, RN,BSN,MSN,CPM, Full scholarship for both bachelor's and master's degrees, University of Pennsylvania, and post grad studies at Duke University. Honored by the Governor of NJ and by HRSA/MCHB/Genetics for my work in saving babies' lives. Consultant to the Federal Government and highly published. Developed performance standards currently used by all State Newborn Screening Programs in the US, member of the National (HRSA) Newborn Screening Committee.
