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November 2022 by janeen fleming
Bad banking, cashier was very rude. How don’t you cash a check that’s deep from your bank.
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March 2022 by Therese Seiberlich
It is impossible to remove one party from a checking account. Do not waste your time. Be sure to unenroll in Bill Pay before you make any attempt to do so. The process is unbearable.
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February 2022 by Jack Sullivan
Friendly staff, Cheryl was new but she did great!
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August 2021 by Paul Van Allen
Friendly service. Tell a friend
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August 2020 by Paige Siner
Every time I try and use this atm 9x out of 10 it says temporary of order. Think its time to switch banks.
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May 2020 by Uday Thej
i have been a customer for quite many years now and the kind of service I get at this branch is terrible. i have been to many other branches to get notary services which most banks provide free for their customers but not this branch. at first I thought they may have some strict policies on what documents they notarize but after repeated attempts I slowly realized that the notary as soon as she looks at the page I presented before her and even without reading the content of the page she straight away denies the possibility of getting the document notarized. I am a preferred rewards customer for this bank and just because of the rude service I have received at this branch and with the notary I am slowing moving my business to other banks where they deliver for their customers instead of simply reaping benefits out of money customers deposit with their bank.
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December 2019 by R.M. O'Reilly
Nobody picks up the phone.
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November 2019 by Matthew Sundermier
Insanity. Waited on the phone for 43 minutes only to be transferred to an outside phone number asking me if I wanted walmart giftcards, auto insurance quotes, and if I owned or rented my home. There is ALWAYS AT LEAST AN HOUR WASTED EVERYTIME I TRY TO CALL THIS COMPANY. IM SO FED UP.
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February 2019 by R Elahi
After being treated like trash for over a year by other Bank of America staff, I decided to stop into the branch on the way home and I'm so glad I did. They fixed my account and set me straight. Amazing customer service. They really went above and beyond! Highly recommended
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December 2017 by brian stewart
good bank
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June 2017 by Na D
As executor of a will, following a phone call to BoA, I was instructed to go to a nearby branch to close out an account. I made it clear to the man who greeted me I don't bank with them, I like my present bank, would not be leaving it, and didn't have time for anything but the task at hand. It took over an hour to close out the account, much of my time being taken up by a hard sell to open an account. I don't like to be pushed to change.
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November 2016 by Sabzar Mir
The staff at this Bank Location have been really helpful and courteous!
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October 2015 by bryan fulop
whoever was used to go to the bank of america at Trappe this will be your new bank of america.
