August 2022
The unit is not easy to clean. The cartridges are unreliable, the support is poor. The cartridges are not readily available and normally have to buy direct from manufacturer. I would not recommend if you can find another automated litter box. If you buy from Cat Genie, you will be in for a miserable time.
August 2021
This is an excellent product for my grandkitty, Cobi. I didn't believe he would use it, but I was so wrong. He loves it. If I could afford two of them I would buy them for my two cats. Amazing technology.
May 2021
I have had a great experience with their customer service. Very kind and they took the time to walk though a problem I thought I was having. My kitten loves his Cat Genie and I could not imagine living without it.
