“Associates were pleasant and clearly explained how to use my new rollator. Hey assistant me in loading my Rollator into my trunk and moving a package from my trunk into my back seat to make room. Very nice young ladies”
“Dylan called me today to set up delivery for medical supplies for me wife. He walked me through the whole process and answered my questions. He was very patient and was eager to help me through the process. He even Fedexed the first box of supplies overnight since we needed the supplies. I would give him 10 stars for his outstanding customer service skills. He made the whole process seamless. Thanks again, Dylan for being a superstar.”
“Daniel was very nice and polite. He explained everything in detailed he didn’t rush through anything. He adjusted the knee brace and he answered all my questions.”
“Traveling from California and my husband left his cpap strap home. We found this place on google. We arrived to friendly employees, especially Ian. He was helping a couple of older people when we arrived. They seemed happy with his help. She said he is the most helpful and friendly guy. He found a sample /returned item to give us that worked. Thank you for having kind employees working for you.”
“I recently moved to this area and wanted to switch my prescriptions over to a small business pharmacy from CVS. So far, I am really pleased with their service, prices, and selection. They never have long lines or frustrating wait times like I am used to and I am happy to chose to use them!!”
“Great service. Called to inform us insurance approval. We had to use our insurance to order a hospital bed. Called day before delivery to confirm delivery time Friendly”
“They were incredibly helpful. I had been looking for a certain generic medication that does not contain corn or corn by-products. They were able to help me get it. They listened and were kind.”
“Independence in Motion has been an excellent resource for my patients who rely on wheelchairs and mobility equipment. As a physical therapist, I appreciate working with a company that understands how important proper fit, function, comfort, and independence are for each individual. Their team is knowledgeable, responsive, and patient-centered, taking the time to listen to each person’s needs and help identify equipment solutions that support both safety and quality of life.
I have been impressed by their professionalism throughout the evaluation, ordering, and follow-up process. They communicate clearly, work well with clinicians and families, and genuinely care about helping clients regain or maintain as much independence as possible. Their attention to detail and commitment to customer service make a meaningful difference for the people we serve.
I would highly recommend Independence in Motion to anyone looking for a reliable, compassionate, and knowledgeable wheelchair and mobility equipment provider.”