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“CPR folks are amazing. They work lighting fast and they know their stuff. If you need help call CPR!
This is the most amazing service in Pittsburgh.....Everybody is very nice and they do not talk down to you if you don't understand something.....they actually explain what needs done. Shaun the manager / owner is totally incredible....don't waste your time with amateurs...go to CPR!”
“I wish I could give a 10 star review. John was extremely helpful and made the entire process of getting a new phone and transferring all my data very easy and enjoyable. You’re the man John!”
“It was the most seamless process. Both Matt’s were very helpful and patient with me. They could not have been nicer and I will recommend this location . They were so efficient. It is really the best Verizon store I have been to.”
“Excellent customer service the representative was friendly and efficient. I would recommend this location. He is professional and very helpful. Thank you for being so kind.”
“The representative James, was very kind, understanding, quick to help, a good listener, he was very caring and handled my situation with care. I wish all transactions could be with a person just like James. We definitely need more of him in the world. Thank you James you were awesome!”
“Milan was very helpful for me and there was 2 more person in the store but he was so polite and quick that he managed to serve all of us in no time and he maid my day.”
“Great experience!
Zak was extremely helpful, knowledgeable and professional.
I would recommend this Murrysville store to everyone.
Thank you Zak”
“Bryce was so very knowledgeable, professional, and extremely pleasant. The switch over from Verizon to ATT was very smooth and speedy. He was so extremely helpful and experienced.”
11AM - 5PM
3839 William Penn Hwy, Monroeville
Mobile Phones
“Had great customer service and support from Katelyn I bought 2 phones paid bill and got showed how to use and helped me set up my new phones Great employees and service will be back ! Thank you”
“Boost Mobile Sam help me out completely it fixed my phone he was polite he was right to the point I had nothing bad to say about all good things about Sam he came in and I came in you waited on me you greeted me you fixed my phone you looked out for me and it overall he was a nice person”
“Jacob was really great when helping my husband and I. Despite having a challenging customer in the store he was able to switch our service and have us out quickly with no issues. Very personable and great energy.”
“Had multiple needs - Mom needed a new flip phone, I wanted an upgrade, and Tyler was a huge help. Patient, helpful, knowledgeable. Probably best phone store experience I've ever had. As far as T-Mobile, very happy. Great coverage, including outside US, and the discount Netflix and Apple+ is a great bonus.”
“Would like to give a thanks to the young man in Penn Hills store Otis, for he certainly went above Customer service for my Grandson and I. Wonderful young man Thank you”
“I went in here to upgrade my phone last week and Teddy was exceptional! He made sure everything was working properly before allowing me to leave!! I will never go to another T-Mobile store!!”
“I would like to thank Destiny at the at the north Versailles branch she was very patient and understanding about my problem she fixed my phone with no problem. Thank you Destiny everyone go to north Versailles see Destiny.”
“Honestly, the right name for sure a kind person. Thank you for being friendly and kind and found someone ch a splendid job . I thank Otis from Penn Hills for you . God Bless !!”
“Metro staff members were very pleasant and helpful. They helped me transfer over service over it without any issues. I got a an iPhone 11 for free and it’s my first iPhone so I’m happy that I switched over with them. So far now problems with my phone and the service so far has been pretty good. Thanks again Metro staff!!”
“My husband and I spent hours trying to get him his phone number transferred to a new phone James was absolutely superb he was very patient with this he helped us do everything thank you very much for having knowledgeable people and you need more people like James he was awesome so thank you James if you see this. Pinky”
“This is a great Cricket store. I have been here many times and I very much enjoy the selection of phones as well as great deals that they have. The thing I enjoy the most about this store is the great customer service and their willingness to go out of the way for their customers. Stop by if you get the chance and check them out. ;)”
“Ken did an AMAZING job with me and my husband today we were trying to switch from a different carrier and they were giving us some problems and he was very kind and patient!! Very very good customer service!!”
“Stop by T-Mobile store then pick up a SIM card. My cell phone was n't operating properly right now is you like it took care of the problem? I was losing my phone calls even although the person called it would go straight to my voicemail and my phone is on. Don't know what's going on or why does this but it was doing this so right now it seem like the SIM card straighten out the matters. I am have Wi-Fi calling on as well and this is also through T-Mobile. Might be a time for me to update my phone too”
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“Troy was super helpful and I had a great experience. Highly recommend this store over the “corporate” Verizon store also in Monroeville. He was very friendly and made getting my upgrade a seamless process”