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“It was the most seamless process. Both Matt’s were very helpful and patient with me. They could not have been nicer and I will recommend this location . They were so efficient. It is really the best Verizon store I have been to.”
“Took my game system to get repaired, within a few days that had it fully put together and working except for one part that was missing, They ordered the part and in less than one week i had it back and working, highly recommended”
“Will was great! ? he has helped us in the past and is always very knowledgeable!! We drive past other AT&T store locations just so we can work with Will at this location!! Thank you for the great customer service!!”
“The representative James, was very kind, understanding, quick to help, a good listener, he was very caring and handled my situation with care. I wish all transactions could be with a person just like James. We definitely need more of him in the world. Thank you James you were awesome!”
“Great place - didn't know there was an AT&T store here in Squirrel Hill. Was really glad with their service - my parents are visiting Pittsburgh for a month (from Malaysia) and they were able to set him up with a new SIM card (on his phone from Malaysia) and it was instantly hooked up to the network and just simply added onto my pre-existing family plan. They also told me AT&T does internet and cable now - might have to compare prices between them and Xfinity. Ben and Shem were of great help - friendly, pleasant staff members!”
“The Store is very clean and well stocked. The clerk was very helpful and nice to talk to. He helped me choose a new plan for my phone which I can afford. I highly recommend this Boost Mobile for anyone that needs a phone. Keep up the great work. Thanks for all you have helped me with. God Bless You.”
“Bryce was so very knowledgeable, professional, and extremely pleasant. The switch over from Verizon to ATT was very smooth and speedy. He was so extremely helpful and experienced.”
“Had great customer service and support from Katelyn I bought 2 phones paid bill and got showed how to use and helped me set up my new phones Great employees and service will be back ! Thank you”
“It's taken me a few weeks to write this review because I was waiting to get our bill for cell service and Internet before I posted anything.
I was in disbelief that someone at AT&T cared enough about us to find us the best deal and to save us money every month. Well - we received the bills and it's true.
We went to the Waterfront store to get a new phone for my husband.
We were greeted warmly by Makaila. She was fantastic.
She went into the back room with all of our information and came back out with a huge smile on her face. She went into detail about how she can save us money on our phone bill, which has eight lines, and introduced us to AT&T's Internet service, which is now available in our area.
I would 100% recommend anybody goes to that store. In addition to her, the manager Mike kept in touch with my husband via text message to make sure that our Internet set up went smoothly.”
“Hi my name is Linda and DJ rated waited on me today very good service very informative very helpful explained everything in detail and the deal he gave me was a great deal for me and my son”
“Raz was extremely helpful during my travels in troubleshooting issues I was having with my phone. Some Boost locations can be hit or miss, but this location was fantastic. Couldn't have asked for a better customer experience.”
“Jacob was really great when helping my husband and I. Despite having a challenging customer in the store he was able to switch our service and have us out quickly with no issues. Very personable and great energy.”
“It was awesome Kyle was very professional knowledge of boost services an wat boost had to offer was on point. the purchase was fast an efficient Kyle was phenomenal that was the best customer service I received in a very long time job well done I'm team Boost Kyle is the best need one of him in every store . He definitely went above an beyond”
“Ian is by far the best employee I have ever dealt with..He helped me so much and reassured me when my phone was just lost. He is excellent at his job..extremely knowledgeable and kind..Linda O”
“Both Dakota and Tyler (T) were very helpful and efficient with getting new phones, data switched from old to new phones and ensuring everything was working! Would recommend anyone visit them for an excellent experience”
“Honey was super helpful, even with other customers being rude. She was moving as quickly as she could and maintained a smile despite being very busy multitasking to meet all of her customers needs”
“This is a great Cricket store. I have been here many times and I very much enjoy the selection of phones as well as great deals that they have. The thing I enjoy the most about this store is the great customer service and their willingness to go out of the way for their customers. Stop by if you get the chance and check them out. ;)”
“Amazing! I went in there, regrettably, with only an hour left til they closed. I asked them to fix my nintendo switch lite, as I messed up the screen myself by putting it on wrong when I went to replace one of the joysticks. They quoted me until tomorrow to pick it up, but I asked if they would give me a call if they had it ready that night, not hoping for anything because at that point they only had 40 minutes until they closed. I get a call twenty minutes later saying that they fixed it and it was ready to be picked up! I was so thankful that it was done within basically 20 minutes, even though it was an easy fix. Great customer service! Very helpful and quick! Thank you!”
“After being on the phone with Cricket customer service for 1 1/2 hours attempting to port a phone number from T-Mobile and having my phone as dead weight during an overnight gig I have to thank the manger of this store. She had my service working in about 5 minutes, set up my online account a gave me good advice on avoiding problems in the future.”
“My husband and I spent hours trying to get him his phone number transferred to a new phone James was absolutely superb he was very patient with this he helped us do everything thank you very much for having knowledgeable people and you need more people like James he was awesome so thank you James if you see this. Pinky”
“David was very helpful and patient with us as we communicated with our former service provider. He was dedicated to giving us accurate information to find a phone that fit our needs. Highly recommend.”
“Service 10/10. Honest workers very helpful and efficient. Me and my mom went to get new phones and they were very helpful and helped us get the best deal. Thanks again guys!!”
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“I would like to thank Destiny at the at the north Versailles branch she was very patient and understanding about my problem she fixed my phone with no problem. Thank you Destiny everyone go to north Versailles see Destiny.”