GIANT is a popular grocery store known for its friendly service and good selection. Customers appreciate the efficiency of the deli department and the helpfulness of staff members, especially at customer service and self-checkout. Many shoppers look forward to seeing familiar faces like Maddy, who provides support to busy parents. The store offers a nice selection of items at reasonable prices, although some customers have noted that the rotisserie chickens can be overcooked. While shoppers can no longer use plastic bags, paper bags are available for a small fee. The curbside pick-up service has received positive feedback, especially during COVID-19. Although there have been some issues with self-scanning and standing in line, the overall experience is generally better than other locations, particularly in the organic and healthy food section. The store is recognized for its spacious layout and an excellent leadership team that is responsive to customer concerns.
