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March 2024 by Lindsay Ehrlich
The two men who delivered my refrigerator today were outstanding! Very friendly and professional. Provided excellent installation and I couldn't be happier!
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March 2024 by TheKrumie Man
The delivery person was nice and was speedy at getting the product installed. A+++
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March 2024 by Tom Livingston
Awful service. You won’t receive your order. Have a Sam’s club mattress in their warehouse for 2 months and they won’t deliver it to house. Day of delivery every time “drivers sick” excuse.
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March 2024 by D.J. Bevevino
Delivery service was professional, efficient and friendly. I was kept well-informed throughout the process.
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March 2024 by Matthew Yoder
RXO Just delivered our new LG refrigerator purchased through Sam's club, had excellent communication throughout the entire process and was delivered exactly when they said it would be here, installation guys were extremely friendly and professional, would highly recommend!
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February 2024 by Christina Sabeh
I am still waiting for a delivery that was supposed to occur on January 23, 2024. Initially, the company rescheduled the delivery, without explanation, to February 1 2024. I was told that the delivery would occur between 7 AM to 10 AM. Then it was changed to 11 AM to 2 PM. At around 5:45 pm I called RXO, as there was still no delivery. After navigating their inane phone system, I finally was able to talk to a representative at a call center. They informed me that the truck had broken down at around 3:15 pm, so the delivery was cancelled and would need to be rescheduled. The call center representative was unable to tell me why no one from RXO bothered to inform me of this. All they could do was tell me that someone would contact me within the next two hours.Addendum:Due to my one star review, I was contacted by "Social Media Relations," and they were able to set up a delivery date of Saturday, February 3, 2024. On Saturday, RXO did deliver the Tread - about 45 minutes past the time window. "Social Media Relations" did follow up with me about my whole experience with RXO; I have amended my review to three stars because they addressed the problem. However, it would have been better if I had never needed to write a Google Review in order to get an appropriate response from a company in the first place.
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February 2024 by rommie hawkins
Gentleman were in and out within 10 minutes. Arrived on time and did a professional neat job. Thank you
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February 2024 by Nick P
Seriously terrible delivery service. Calls on the day of delivery to push delivery back 9 business days. Then a few days later needs to push back delivery even further
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February 2024 by Joseph Plusquellic
There installer are untrained in installation of front load washer that have instructions right on top of the washer that tell you the steps to take on installation. But one of the third party companies had no clue. SO WATCH THEM INSTALL YOUR FRONT WASHER OR ANY KIND OF MACHINE AND GET THE INSTALLATION INSTRUCTIONS AND CHECK OFF THE STEPS. REMEMBER YOU NOT STUPID YOU KNOW TO READ. ITS YOUR MONEY.
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February 2024 by Christine Blystone
I had the best delivery experience of my life thanks to Tony and Devin. Sorry if I misspelled any names. These 2 gentlemen were so professional, kind, friendly, considerate, and communicated so well with each other that my old fridge and my new fridge never touched any flooring. They did an amazing job. My entranceway is narrow and thanks to their amazing communication and problem solving abilities, they were able to safely deliver the fridge. I am so grateful and appreciative. They were so amazing that I can't express how happy I am. If I could give them a 100 star rating and raises, I would without hesitation! They are the best!!!
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February 2024 by Whitney Komaniak
They were very nice and polite. Extremely professional and right on time.
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February 2024 by Ryan Quintin
classic example of a business that lacks scalability.
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February 2024 by CCB CCB
No issues. Thank you
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January 2024 by Nicollette Stiner
I used the text messaging to get updates on my delivery. They actually came a little earlier than expect and were beyond kind and considerate of my home. They assembled everything quickly and explained my delivery very well! I would use them again for my next delivery!
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January 2024 by Bon Bee
Great communication, fast and on time delivery!
