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December 2023
I have had very poor customer service at the Smithfield branch twice now. Kathy is very rude . My husband is a long time customer of Community State Bank and he used to have great customer service at the Saxton branch but no longer lives in that area. If you're going to work with the public don't be rude...show some kindness.
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April 2023
The people are great!!! The staff and tellers and bank itself are wonderful. The vendor who maintains the ATM is horrible. Always out of service or not able to print receipts. Please go back to having CSB maintaining the ATM.
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November 2022
Do not bank here unless you want to not have access to your money. They killed my debit card after sending my new debit card to the wrong address. When I called, they gave me an attitude and acted as if it was my call. Fair warning do not bank here.
