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“My husband and I went in to open new accounts at Citadel today and were so impressed! Sianya, the market manager, took wonderful care of us and explained how the credit union works and set up our new accounts and answered all of our questions. Everyone there was upbeat and very professional. It was obvious that this is a community business that has customer service as its priority. We are so happy we switched to Citadel!”
“I have been a PNC customer for 31 years, and the service at this branch is the best I've ever had. The manager Beth Oakley is the definition of someone who goes above and beyond for customer service.
My (grown) kids have their own accounts here and does my business -- the service I got when the business was small was outstanding, so as we have grown I have continued to stay here.”
“Brittany and Dahlia were super helpful when I came in needing assistance with a somewhat complicated request and they helped me think through solutions - thank you very much for the help!”
“Bill and Sade were very helpful in resolving a problem that I had with the ATM machine in this location. Their service was amazing and am very thankful for their help in figuring out a solution to the situation.”
“My favorite location so far, Everyone in this branch are so friendly and helpful. Smiling faces always greet you with kindness. Cheryl is absolutely the best and so helpful.... I had a joint account with my ex and had a bad break up, walked into TD to remove joint account and Cheryl was so understanding and kind, made the process less stressful she got me through it and we laughed few times through the process as well. She's a kind soul. This branch is close to my job so I will definitely highly recommend TD bank wish there were more Cheryl's in this world.”
“Long long story short. This was my 3rd visit to a branch and after a week of customer service calls , Adam and Mona were more than willing to help me out. The kindness, compassion and willingness to listen truly amazed me . Amazing people who are actually willing to help and stand behind BOA! I can’t say enough about how great they were!”
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“This afternoon I needed important extensive documents notarized on a rush basis. Todd Gibbs, the Notary at WFB in Paoli provided excellent service and advice and could not have been nicer about this process. He spent an hour making sure all documents were properly executed.”