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“Assistant branch manager super helpful . Came in at 4:30 and got all the help I needed! Got me a new card , updated my address and got me back my app access . Best service”
“Always since 1969 the nicest , knowageable and efficiently run local lender who has over time never not figured a way to help me .Once W. Fargo said NO LOAN FOR 30 DAYS . BENCHMARK WAS CALLED ON WAY HOME AND IT TOOK 1 1/2 DAYS TO GET A CHECK . I DID HAVE 6 FIGURES IN ACCOUNT 'S IN W. FARGO .???? I ALSO HAD TITLE TO 50,000 NEWER CAR . NO LOAN . CALLED BENCHMARK , THEY SAID BRING TITLE , DONE DEAL. 11/2 DAYS . POWER OF CREDIT UNIONS .”
“The staff at the Phoenixville branch (Kimberton Road) are great! Always helpful, informative and friendly. Whether by phone, email or personally you are never rushed and always treated with respect. The culture of Citadel seems to be present in other branches I have visited since joining this very efficient FCU. Highly Recommended and and easy five stars”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“Heather and her staff have helped us refinance two of our vehicles and now my motorcycle. They handled everything remotely from start to finish, and made sure it was all taken care off. Not only did they save us a ton of money, but they truly treated my wife and I like family. It feels good to bank with someone you can trust and who cares about us. Thank you all for your help.”