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“We had an excellent experience with Mark at Verizon. He was friendly, knowledgeable, and incredibly patient throughout the entire process. He took the time to answer all of our questions, explained everything clearly, and made switching our phones and getting everything set up as easy and stress-free as possible.
Mark went above and beyond to make sure we were taken care of and that everything was working before we left. It’s clear that he genuinely cares about providing great customer service, and it really made a difference. If you’re visiting Verizon, I highly recommend asking for Mark. Thank you again for all your help!”
“Definitely 1 of the best Verizon stores I've shopped at. The reps are knowledgeable, professional and transparent. I will never go anywhere else for my cellphones or fios needs.”
“Percy was an excellent sales men! Gave me the best deal for a family plan for me and my kids! Would highly recommend Excellent service Fast and efficient!!!❤️”
“Bobby helped me and my mom set up an appointment and went over everything and took so much time with us. Originally I was just gonna get a new phone for myself and did not know my options and he went above and beyond to help me and my mom understand the best options and differences between plans and took extra time and patience explaining how our new phones would work and helped us with the best pricing options. He was incredibly kind and knowledgeable, and very generous for staying an hour past closing when he didn’t have to, to inform us with updated information and what would be the most appropriate and cost effective options. He even helped my mother understand and work her new iPhone better than I could have ever helped explain. I highly recommend seeing him and this location! Thank you Bobby for all your effort and hard dedication, you are very appreciated! If I could give more than 5 stars I would, he was so informative!! Thank you so much!”
“MADDIE WAS VERY KNOWLEDGEABLE AND HELPFUL IN THE OAKS STORE. SHE couldn't have been any nicer and helpful. She was one of the best sales people I ever met.”
“Quintae was fantastic. Welcomed us immediately, the service exceeded our expectations. I would highly recommend this store for the employees and at and t for competitive prices”
“The service was amazingly fast and efficient. I had dropped my phone off a ladder and it broke the sale representative and store manager were both very helpful and had me out the door in minutes with a new phone”
“I’m here at the Malvern location where I came with what I thought was an unfixable problem I’ve never seen before. I was so kindly greeted by your employee Joseph. While admitting it was an unusual problem after I explained it he said he would try absolutely everything to get it working. It needed an internal shut down that he realized quickly & explained it to me effectively which should require an immediate promotion for that alone. He was patient with me & my mother. He said it was his pleasure to fix it & I wholeheartedly believed him. He’s a wonderful & extremely helpful guy & a most valuable employee!”
“I had the best experience with Matthew (Matt) at AT&T Gateway … I received the most professional and best customer care I have EVER seen from any Telecom Operator store… Matt helped me get an add-on family subscription and at the same time helped saved on the overall monthly family plan bill. A much inspiring service truly deserving for Best Customer Service of the year. thank you Matt and it’s because of you both me and the entire family are sticking with AT&T”
“Ask for Darryl Wilkins—this man has the patience of a saint and he will look after you and actually help you. This was THE best service I’ve ever experienced anywhere, ever. 10/10!!!!”
“I had an excellent experience at Cellular Service in Wayne, PA. Gene was absolutely outstanding! He was fast, professional, knowledgeable, and made the entire process easy and stress-free. He took the time to answer all of my questions, explained everything clearly, and got me taken care of quickly.
It’s rare to find someone who is both highly efficient and genuinely pleasant to work with, but Gene delivered on both. His customer service was top-notch, and he made me feel like a valued customer from start to finish.
If you’re looking for great service and a smooth experience, I highly recommend Cellular Service in Wayne—especially Gene. Thanks again for all your help!”
“Marc at the Verizon in Frazer helped me with my new phone. Transfer, set up, connection to car, making sure everything transferred and worked. He was very knowledgeable, efficient, helpful, patient (with all my questions), and friendly. If you need help with your phone, I highly recommend Marc!”
“Want to give a 5 Star review to George Blaha at the Berwyn Verizon store. George spent time patiently trying to track down a replacement DVR recorder for me. He is an asset to the company.”
“I'm not one to gush about an experience but... This guy is knowledgeable, personable and truly HONEST! (and I ain't easy t' fool!)
Well done, On the Go Mobile!”
“The young lady who works here has been a great help! I upgraded my phone on 12/24/2024, and she transferred all of my information. She is very knowledgeable, helpful and kind!”
“This store has at least two great employees, Gabby and Liz. I met Gabby at the Phoenixville store where she was filling in. She listened to what I needed, explained her situation, called the West Chester Store and then directed me to Liz in West Chester.
Liz expected my arrival. She patiently spent at least an hour with me. Liz called Metro's Customer Service and all of the other departments they directed her to. She explained to each department what the issue was. She thought of various ways to try to resolve the issue.
Liz showed excellent Customer Service. She did not expect me to try to solve the problem on my own. She did not make me feel like I was an inconvenience to her. She did more than was expected.”
“Brendon and Lance were awesome and very helpful. I have never experienced customer service and just pure kindness from a company in such a long while! Thank you! I would recommend this location to anyone!”
10:30AM - 7PM
256 Schuylkill Rd Store # 9, Phoenixville
Mobile Phones
“Best cell phone store ever! I’ve had quite a few issues with services in the past! The store and employees are quick, helpful and efficient! Highly recommend!”
“Brandon helped me fix my phone. I was very discouraged and thought I wasn't going be able to get into my phone working. Even over the phone they wouldnt help. He helped me and another guest and we both left extremely satisfied. Thank you Brandon for everything.”
10AM - 6PM
418 Egypt Rd, Norristown
Mobile Phones
“If all customer service reps were as pleasant and helpful as Rivens and Tre are at Verizon store in Norristown, the world would be a better place. Their knowledge and patience when working in a busy store are great examples of what good training produces. Congrats to their manager Tommy Beiser.
Thank you guys so much for an enjoyable experience buying a new phone. Bonus for all.
Patricia Bader”
10AM - 8PM
123 Nutt Rd, Phoenixville
Mobile Phones
“Went in to trade in a phone and brandon the manager was very helpful. He checked my account to make sure everything was correct and also gave me options for new phones. He was friendly and I would recommend this AT&T location to anyone in Phoenixville.”
“Trey was extremely helpful in swapping out my old phone for a new one! My old phone was acting very strange and not connecting correctly and Trey was able to figure it out quickly! He was very pleasant, kind, polite and attentive! Additionally, he applied current promotions to my account which helped with my final bill at the end! 10/10 experience! Thanks so much Trey!”
10AM - 8PM
1991 Sproul Road Spc 38b, Broomall
Mobile Phones
“Very nice and helpful staff. They help you with everything you need. If you have any questions about any Internet or phone services they are able to answer them right on the spot. They have a well stocked store. And they have all of the products they have on display in working. Manager was also very kind.”
“The best metro store I ever stepped into .. make sure to visit there guys .. they give the best and most affordable deals on Android and iPhones .. can't beat it ... I tried different stores but this one stands out ..”
“Josiah spent a considerable amount of time listening to my father who is grieving and suffering from symptoms of a stroke.He spent the time listening to him knowing that he might miss sales. Josiah fixed my Dads phone so it was easy to use. He is amazing.”
9:30AM - 9PM
608 West Marshall Street, Norristown
Mobile Phones
“I like the guy that helped me with my cell phone last time I was there. I purchased a new phone and he helped me with everything to set up my new phone, it made my experience very easy!”
10AM - 7PM
554 Haws Ave, Norristown
Mobile Phones
“My husband and I went to this tmobile store today after having a not so great experience at the one closest to us a while ago. What a pleasant surprise to be helped by Roland!! He first answered questions we had about our bill then helped us upgrade our equipment. Every step he made pleasant and throughly explained everything. We also had our young children with us. He was so friendly and kind to them as well. We will definitely be returning to this store for anything we need! There was another gentleman that helped us with checking out and setting up equipment. I wish I remembered his name to also give him credit as well. Again, a very pleasant experience with him.”
“The service provided here was exceptional!!! We worked with OMARI’YON he couldn’t have been more helpful or pleasant. He took his time and went out of his way to explain and at the same time take care of our needs. Could not have been more pleased with their service. Thank you OMARI’YON”
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“Anthony is very thorough, thoughtful, knowledgeable and patient. He spent a lot of time with us so we could make the best decision on the right phones and plan that fit our needs and financial expectations. Very nice guy who was reachable even on his days off. Thanks Anthony!!!”