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“Local people that talk to you and try to help you. The young men that filled my propane tanks were helpful, even coming to my car to get the tanks, very polite and did not act like I was bothering them like most other employees at other stores.i would recommend everyone to support this store. 5 stars +”
“My go-to lumber store. Built my house, and around 75 percent of house supplies came from Holt. Special ordered a lot of items they all came in quick. Very nice staff.”
“What type of homeowner doesn't like a hardware store? Things around the house need to be fixed all the time! I usually go in for one thing and leave with an armful of things I didn't even know I needed! They have so much. Love it! Support your local hardware store whenever possible! Easy parking!”
“What a hardware store should be. If you want something, they are eager to help. Big box stores stink. Visit your local hardware store. They literally have almost everything”
“I'm giving a five rating because harbor freight had a very similar item to one in Tractor Supply yet was half the price. I don't know where this tire was manufactured, but the one at Tractor Supply was made in China, so I don't think that was the reason for the difference in price. Also, the bathroom here is so super clean and well thought out. Good job guys.”
“After years of trying to figure out how to get broken craftsman tools replaced I went to this ace hardware store. A young gentleman at the store showed me a scanable code taped to the counter. He scanned it into my cell phone and i went home filled at the form and sent it. Within 15 seconds i had a phone call from craftsman. I read the serial numbers from the tools to the person. Replacement tools are on the way! Thanks!”
8:30AM - 5:30PM
916 N Washington Ave, Scranton
Hardware Stores
“They have a little bit of EVERYTHING to get you by. A good selection of the things you need. They're friendly, knowledgeable, & will help you until you're out the door. It's great having them so close by. Love going there.”
“Many stores are becoming a thing of the past. Everyone is leaning towards online. This is a store that I feel that people tend to forget about. They have reasonable prices and honestly when it comes to the meat department, have very good quality meats. You can go elsewhere and get hamburger ,steaks or what have you that are close to date but they have fresh meats that are picture perfect plus many items that are top quality. At the least give them a look.”
“Purchased a Toro zero-turn riding mower and Scranton Grinder was the dealer it was shipped to for assembly. They assembled and delivered the mower 2 days earlier than expected and did a great job on the assembly. I've heard horror stories about people receiving mowers assembled by big-box home improvement stores and chose to shop (semi) local instead. Delivery was good and the gentleman gave us a tutorial and watched us both drive to make sure we were comfortable and had no questions. I will definitely be using them if future needs arise!”
“The staff is always friendly and helpful. I stopped in for 2 propane tank refills for the Memorial Day holiday and the process was quick. $9.99 for each tank.
The store is big and well stocked and the staff knows where items are when asked.
Much easier than the orange and blue big box stores.”
“I visited the APR store early morning on January 21st due to the igniter on my central air was broken. It was -2 degrees outside and I have a 10 month old baby at home and a wife who works from home. My house was 56 degrees ?. The guys behind the counter, Chris and another gentleman were able to match up the exact part for me and I was on my way home in less than 5 minutes. Thank you guys for the outstanding customer service !!”
“I've been working in downtown Scranton for 4 years. Just found this hidden gem. Friendly and knowledgeable hardware store service in a without the hassle of Dickson City. Well stocked and reasonably priced.”
“I ordered several items on june 29 that were not all in stock,at the dickson city store. The items sat in maryland for three days and are now sitting in pittston pa. With an estimated delivery date of july 8. No one will find out what the problem is. I call and they just tell me july 8 and they cannot call warehouse and find out why it will be sitting in pittston for 8 more days. Cant beat Amazon
Update
After getting nowhere with i contacted the pro desk had my order next day. Good job pro desk!”
“Honestly amazing service. I was a bit upset the online survey did not give me a caption to recognize the Staff members but I was assisted by Gabby and Brad. Honestly amazing. Super Professional, great communication informing me they would be right with me. Gently cared for our products. I call that Legendary customer service. They Deserve recognition. Thank you Lowe’s for Having wonderful employees.”
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“I was here for the first time yesterday. I had placed an order online for pool sand. I pulled up and was disappointed to see there was no "order pickup" area. Parking was easy, so I went ahead into the store. Pickup was easy, and they even brought the sand out and put it in my van. I was worried because I'm not able to lift and carry anything heavy. They assisted without me even having to ask. Excellent service. Will definitely be back.”