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November 2023 by Over Torque
Been going here since May of 2022, I like the car wash and it has decent results, but someone there recently put me on a subscription of somekind without my permission! I only use gift cards when I go there but I've been charged $42.75 a month since June on my credit card! They had my name and credit card number (obviously) and I am very upset and feel violated that someone would do this!I didn't talk to anyone about signing me up, there was no subscription discussed, I didn't sign for anything, all I did was enter my card in the reader to purchase to add some credit to my gift card and all of a sudden, they have all my information.I contacted the Penn Hills location and the manager wasn't there but the associate was helpful and deleted my "subscription" and that is when he revealed they had my information. I went further and contacted the "corporate" office, and told them the situation and I told them "I want refunded/reimbursed my $42.75 ($256.50 total) since June.The lady told me that I have to contact the location that did this and I told her the manager wasn't there. She said she couldn't help me but when I stressed about how disturbing it is they had all my information and I will never go get my car washed there again and how they are scamming me, then she told me she will have some higher up reach out to me today.Yea, no one reached out to me. My bank reimbursed me as they thought it was strange also, as it was out of my pattern of what they see on my statements.Long story short, BE VERY WARY of All Washed Up Auto Spa. I will never go there again. They are scammers and they don't care about their customers.
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November 2023 by Mary Orr
Josh was extremely kind and helpful- he helped me set up my new membership and got me through the process efficiently. Highly recommend this location and Josh is great!?
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November 2023 by Robert Schnupp
Use the carwash almost everyday day free vacuums an stuff to clean your windows an dry your car off
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October 2023 by Anthony Stizza
Unfortunately this was the worst touch free carwash I have ever used. I bought the most expensive option, which was $15. But with how poor the results were, I feel like it should have been the cheapest option. I do not believe I'm exaggerating when I say it took less than a couple minutes for it to complete the wash. It rinsed my car, sprayed foam, and then rinsed again, doing only one pass for each of those phases. Super unhappy with the results and I ended up having to wash my car by hand once I got home.
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September 2023 by Brett Starr
Whoever manages this place needs a replacement. customer service was awful. Good value on washes but you can find monthly rates anywhere. Can’t speak for the other ones in the area but the Penn hills location is terrible. Never again. Whoever was working 7am on 9/13/2023 doesn’t make enough money to treat your customers with respect.
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September 2023 by bal Ma
They do a good job of washing your car, but I was charged for a monthly membership that I didn’t purchase. Called numerous times and was told the owner would call me back,but he never did. I had to call my bank to despite the charge
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September 2023 by Susan McCormick
The owner of this car wash has some outstanding employees. My car was run through twice. Exceptional, exceptional service!!!!!!
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August 2023 by Zach Mcconaghy
Nice wash, accidentally signed up for monthly washes. How does that happen? I’m not a careless guy. Then the computer said it was gonna kiss my mom? Don’t know why they programmed it to do that but it felt inappropriate. Three stars.
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August 2023 by alexis star
Very wonderful josh really helped us out and was one of the nicest people I have met here every time I come I ask for my tires to be sprayed off and everyone else dose a quick not nice job but josh really took his time and made sure it was done right and I really appreciated that
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July 2023 by Benjamin Pollock
I honestly had a great experience at the car wash. But I am routinely getting charges from this place months after I have used their services. they just took 26.70 out of my account and I have not been there in over 3 months. I notice other people have had this issue as well, I am going to contact the bank and issue a stop payment so no future transactions can occur. Just very disappointing... good car wash, but they gotta learn... you can't just take peoples money.UPDATE: How can you accidentally sign up for a subscription service? I never provided a name, phone number, email or anything? I'm not the only one that this has happened to (as can be seen by the other reviews) so something needs to be fixed. Will be stopping in to get this taken care of, the number you provided takes people straight to hold and then disconnects.
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July 2023 by Gary Phillips Sr.
Great place to get your vehicle clean and they have some awesome spray to make your vehicle smell good!
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June 2023 by John Balogh
Great place. The brushless one gets my car clean, even the wheels, that I have trouble with at home. They have free vacuums and supplies, so I don't have to go home and finish the job.
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April 2023 by Vitória Silva
Good place for wash the car, the employers very helpfulThe only things I think is not good are they vaccum , they are big and some small spot in the car they don’t clean wellBut I had a good experience
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March 2023 by Gordon Isherwood
They do a nice job on washing my car. I've gone there a few times and liked it enough I signed up for their club. I usually go once a week or two. I haven't used their vacuums or anything but they are usually going pretty regularly.
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March 2023 by Eva H
Just found out this car wash doesn’t clean the undercarriage of the car! Even with the top package. My car is never fully clean and it’s noticeable that the undercarriage is skipped.I was told you can go through the touchless car wash for that, but that’s additional $$. Disappointed about this.
