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October 2023 by Rachael S
Professional & friendly staff
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August 2023 by Bart Thompson
Great staff
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April 2023 by Carol W.
There is NO WAY to contact this place by phone regarding an item I left there yesterday. Egad! So now I have to drive ten miles just to ask them of they have it? Ridiculous!
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February 2023 by Lisa B
Great staff, quick as long as you make appt online you are in and out, even walk in are taken without long wait. Plenty of staff there as well!
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December 2022 by Mackenzie Shaffer
Worst place to work, never staffed so remaining staff had to take matters into their own hands. Penn Hills was never cared about and the low man on the totem pool. Regardless they did good with the tools they were given. Management expected them to take 80 appointments plus whoever walked in whilst being understaffed, not getting to eat lunch or eat at all most days since day one of being understaffed. Then staff was fired when actions were taken to combat the atrocious waiting times and angry people and overworked employees that were burned out.
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November 2022 by Dana Asturi
Staff is extremely RUDE, definitely not helpful. Did not want to work attitude!!!I had drug test due for employment received the confirmation and had 48 hours to complete, they using a very rude tone would not take me . Then when I told them I had a medical mar marijuana card they said it didn’t matter for my test. It wasn’t there problemThe one lady yelled from down the hall in another office saying I did not have an appointment, (which I have confirmed email) had me so up set . Shaking, then I Accidentally flushed the toilet she told me to throw the urine away there was nowhere in the bathroom to throw it so I tossed it in the toilet and then she said she was gonna call my employer which I was trying to obtain that I’m being disgruntle then she put the garbage can in the restroom and then she yelled at me for flushing the toilet again they had me so upset I couldn’t even think
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October 2022 by bob ######
Total bull!!!! Sat for 45 min with no one waiting before my appointment.i arrived early to try to get seen sooner. Sign board even said they were not waiting on anyone.
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September 2022 by Edward Streiff
This location is fantastic, if you schedule ahead you always go right in and the staff is super friendly and very skilled, most times I don't even feel a pinch getting blood drawn
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May 2022 by Heather Broman
This Quest is great! Had immediate availability for an appointment time I needed and they got me in pretty quickly after I checked in online.There were some people complaining in the waiting room for those who were able to walk in for their appointments while they had been waiting a while. ALL YOU NEED TO DO IS SCHEDULE AN APPOINTMENT! That's it. You cannot get upset if you just walk in and want to be taken care of immediately. Scheduling an appointment helps out the staff to plan accordingly and helps you to get seen at the time you signed up for.I was in and out with no problems whatsoever.
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April 2022 by Daniel Boyle
Staff was rude, not friendly at all, will not use again. Very bad experience
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January 2022 by kellisa woolslayer
I scheduled an appointment (which is recommended). I was only in there for about 8 minutes (including waiting & getting blood drawn). The lady i had was super nice & quick. Would definitely go there again.
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August 2021 by tricia lawson
Pulled up to the PSC, registered my girls, greeted with friendliness and smiles. My one twin is such a difficult draw and stresses out prior to labwork, darlyn made her laugh, feel at ease and got her on the first pinch.
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July 2021 by Bryan
I made an appointment and was taken over an hour over time. And there was like 10 people shoved in the room when I got there. I have seen a lot of the other reviews saying the same and nothing changed.
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July 2021 by B
I made an appointment and was taken over an hour over time. And there was like 10 people shoved in the room when I got there. I have seen a lot of the other reviews saying the same and nothing changed.
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June 2021 by Signs And Wonders
I always receive prompt and professional services both at PENN HILLS and in Monroeville.
