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“I’ve been a member of American Heritage for many many years now, and I have found it to be a great credit union. My most recent experience was with the New Britain branch. Shakia lead us through the closing of our home equity line of credit quickly and efficiently. Most of the papers were able to be signed on DocuSign even before w got to the office. She answered all of our questions, even the ones we thought were silly.”
“Thank you Tyler, Nick, and, the male XCR who collected my deposit, and the female XCR who was present while Tyler was away. Everyone was very pleasant, helpful, and informative. My apologies for forgetting the name of the other two staff members but thank you for your help!”
“Great experience opening a checking account with Kevin. Very simple straight forward process. Kevin was able to print out my debit card after opening the account, which was very convenient.”
“I live in Maryland so most of my interactions are through the mobile app. When I am with family this is my branch. That are GREAT. They are super helpful and are patient with me at my age to take the time answer my questions.”
“I went to this branch for some banking help while navigating a very difficult time in my life. Moon was kind and compassionate. I felt like he went above and beyond by taking the time to get to know my situation and sharing his relevant knowledge and experience with me. I'm just so grateful for Moon's help and relieved that this is one less thing I need to worry about for now.”
“Love the new look! People were all-welcoming & helpful. On-line transaction may be helpful but going to the branch lifts one’s spirits more. Besides not everyone is “techy”.”
9AM - 12PM
274 N West End Blvd, Quakertown
Credit Unions
“The staff are very friendly and professional. I enjoy going to the branch, we will have nice conversation and at the same time they do your transaction very fast, answer any question that you have or they will find the answer for you. Branch is super clean which I love.”
9AM - 12PM
335 W Butler Ave, Chalfont
Credit Unions
“MSD Federal Credit Union provides all around wonderful and professional services. The Chalfont branch is no exception. Thanks to Cynthia for always going above and beyond.”
8:30AM - 4PM
798 Bethlehem Pike, Montgomeryville
Credit Unions
“So glad that this branch is here. Very convenient. I don’t know about the hidden fees people are talking about. Everything is explained to you clearly. By standard rule, if you have fraudulent or sketchy banking history, it will be very hard to establish a new banking relationship. I’ve worked in legal and finance. I love banking here. I’ve been a member for 20 years. Won’t bank anywhere else. Customer service is amazing. Any issue I’ve had over the years have been handled in a professional manner - whether it was resolved or not. All of my financial needs are met with PFFCU. Keep up the great work!!”
“I couldn’t love this bank more. When I went to purchase a new vehicle, Citadel approved me for financing and so I figured switching over to them from TD Bank for all my banking needs would be easier. Boy, was I right! It’s a world of difference. The app is so easy to use, the cashback checking account is a nice option to have that most places don’t offer, and their ATMs have so many helpful services besides just deposit and withdraws. Not to mention, the level of customer service is unmatched. Gone are the days I’m waiting forever in line only to get to the front and have the associate seem annoyed and tell me I could’ve done what I was coming for online. At Citadel, they are always sure to greet you and escort you to a private space and let you sit down to resolve whatever issues you may be having. You finally get treated like a person again when you come here. I have recommended this bank to family and friends and would also like to recommend them to anyone reading this who may be looking to make the switch when it comes to who they trust with their finances.”
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“Outstanding Service at the Bank!
I had a very positive experience at the bank thanks to the excellent service from the staff. They were professional, polite, and extremely helpful throughout my visit. Every question I had was answered clearly, and I felt truly valued as a customer. Their efficiency and warm attitude made the whole process smooth and stress-free. Definitely the best service I’ve received at any bank!”