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January 2024 by Erica Coleman
I bought a fridge back in June…was done—broke, by July!! Okay bam…got BRAND NEW FRIDGE delivered. I ALWAYS do my payment every week, over the phone and I used to speak with James….now all of a sudden James isn’t gonna be there “for awhile”……my thing is, if you’re the MANAGER and you happen to answer when I call to make my payment, why can’t you take the payment if I’m paying with a different card that’s not on file?!? This store lacks good management and they’re very disorganized. I forgot to mention when the delivery guys finally showed up with the new fridge to replace the first one, they didn’t even put one of the doors on correctly and it closes funny. But I’m not gonna bother to call for that. But please…. RE-TRAIN the management of this store. And also, they’re very rude when they answer —IF they answer, and then leave you on hold forever. My thing is, does NOBODY get to work like 15 minutes ahead of time anymore? I guess if you open at 10, you don’t bother to show up until 10 at this store. Nobody has ever answered if I have called even one minute before 10.
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December 2023 by Javana D.
If I could give them a 0 star I would. Iv rented from the several times paid off everything. I was late on a payment they will literally harass you and your references on the phone. I bought a couch 2 years ago finally paid them off and still sent someone to my door I was extremely upset. Assuming they had some sort of miscommunication but who shows up at someone's house 9pm at night. Worst place to ever rent from last time for me.
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July 2023 by WERTSINC WITH FAMILY & FRIENDS
I’ll never again trust the quality of Aaron’s appliances. Staff was friendly but management lack concern of customer feedback or to offer solution
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May 2023 by Mr Rick Rude
I wish I could give zero 0 stars, I bought furniture from here and it was broken during there delivery. The furniture was fixed multiple times and the final time they were supposed to fix it the repair person told us he has to wait for Aaron's for an approval. Waited weeks for the approval and that never came. So I had Aaron's pick up the furniture and take back the junk they sold.
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April 2023 by Iris M Flecha
I've been an Aaron's customer for year's. Everything in my house was from Aaron's, I love all the employees and their manager are kind, cordial and they are very attentive to my every needs. I moved to Puerto Rico ?? and I'm still getting my service from them, though I've had some problems with my automated payments from time to time, they alway make sure to correct the problem. This is not something they can't help. If the computers are down you just have to have a bit of patience until the problem is corrected, when that happened I give them a call and make my payment over the phone. No big deal.. I know that no matter what I need they will always find the way to make me happy. I wish I could give them more than 5 stars ? because they are my super heroes. ?
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April 2023 by Iris M Rodriguez
I've been an Aaron's customer for year's. Everything in my house was from Aaron's, I love all the employees and their manager are kind, cordial and they are very attentive to my every needs. I moved to Puerto Rico ?? and I'm still getting my service from them, though I've had some problems with my automated payments from time to time, they alway make sure to correct the problem. This is not something they can't help. If the computers are down you just have to have a bit of patience until the problem is corrected, when that happened I give them a call and make my payment over the phone. No big deal.. I know that no matter what I need they will always find the way to make me happy. I wish I could give them more than 5 stars ? because they are my super heroes. ?
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November 2022 by shanea p
There computer system is a mess it's always moving slow won't take my auto pay on time charging me incorrectly its really upsetting! I'm sick of calling them every month there is always a issue the employees are pleasant but from my experience with Aarons I will never shop there again
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October 2022 by Bashar Khalil
Extremely overpriced but they offer leasing in furniture which is a first for me
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July 2022 by Alexis
They call everyone you know over a late payment yet won’t answer the phone when you call. I agreed to pay a late fee and told them a payment date which I always honor we are never more than a week late. So why do they still call everyone I know every day about it? I’ve never been harassed by a business like this in my life it is absolutely ridiculous. Especially during a pandemic when everyone has fallen on rough times and they act like this. Take your business elsewhere.
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December 2021 by Bianca Truitt
Never shopping here the manager is just as clueless as the employees zero stars
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October 2021 by Sheila Harper
You if you buy something for 2000 it going to cost you 4000 dollars to pay it off.
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October 2021 by Yvonne Robinson
The people that work there are nice
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August 2021 by Robert L Edney Jr
Great place to shop they will have what you're looking for keep up the good work guys
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August 2021 by JONATHAN Harris
Long story short, what can I say? They came through for me when I needed them ?.
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June 2021 by Reggie Noble
Nice people
