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January 2024 by Donna Thomas
Horrible!! I have waited for 2 weeks for a delivery day, and the day came and went with a no show,after waiting the entire day. Called 3 times, and was assured that my items were going to be delivered.with out a phone call explaining or anything,a day wasted.
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January 2024 by Layla Pagan
Extremely disappointed with this Aarons disgusting attitudes No respect for their customers literally will blow your phone up for one missed payment & continue to call your phone until you answer only to tell you that you need to pay your bills on time and argue with you like if their getting pay extra to put on a show. This site needs to fire all these a employees and replace them
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January 2024 by Kendra Jonnell
Very friendly
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December 2023 by Samia Bannerman
Wow the power of reviews! I was going to stop by and look at a few items , after reading your reviews I wouldn’t come anywhere near this store! Furthermore where does the company get off responding to upset customers with a standard computerized response. Smh y’all suck ! I believe everything these customers said about your piss poor service and would never use you for anything and will tell everyone I know even thinking about patronizing you to NOT!
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November 2023 by T M
This Aaron’s has been absolutely atrocious. I am disappointed with this facility and their customer service. They have workers with disgusting attitudes and don’t care how they speak to you. I have several incidents already where I have gotten unrecognized amounts pulled from my account and apparently the woman who assisted me “doesn’t know where they get that amount from because Aaron’s pulls those amounts out and they have no control.” If I could give them 0 stars I would. If you can stay away from shopping at this place please do!!! They will charge you random amounts and state “they don’t know where it’s coming from.” Horrible. I’ll take my business elsewhere.
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October 2023 by Sean Dupriest
These people literally have been harassing me for a miss payment for six days straight when I called updated my card and they seem to still find a way to have to call me. I told them once I find the TV I’m looking for I’m giving their TV back. I do not like being harassed day after day
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August 2023 by Christina Lane
Aarons Is A Scam On Aramingo Ave They Sold Me A broken Dryer And Never Got Service On It I Recommend This Place To Nobody They Was Rule Telling me Good stuff So I Can Leave The Store Waiting On a Miracle they Gets No Stars All Because I Loss Alot of Money ?
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October 2022 by Sarah
Lyzette is the only one who has great customer service, everyone else is very unprofessional. These people are quick to harass you over 1 missed payment but can’t get there lazy workers to pick up a dryer.
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August 2022 by Milani Medina
Lyzette hands down has the BEST customer service. She was very patient, knowledgeable and walked us through the steps and made the process 10x easier ! Best customer service.
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August 2022 by Suheily Acosta
Customer service is not the best. There seems to be a disconnect between the salesperson and the payment processing team. They have nice items but should improve the customer experience. Employees seem too personal, rude and defensive at times, unless they’re trying to sell you something. You pay the “Aaron’s club membership” and in reality when you can use the “perks and “benefits” of such, no proactive options are provided by the employees. I’d rather do business elsewhere.
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August 2022 by stacy moore
I would like to give a HUGE shout out to sales manager LYZETTE ESTRADA!!! she exemplified EXCEPTIONAL customer service. She went above and beyond with helping me select my refrigerator. She facetimed me to make sure I was properly measuring my door to make the it would fit, she also took the time to show me both refrigerators that i was inquiring about so that I could choose the one i liked the best. She was absolutely phenomenal.
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July 2022 by benita kinsey
My husband went to both Rent a center, and Aaron's after out 3yr old fridge went out,( due to electric issues with a plug.) RAC ,he said had him jumping thru numerous hoops to rent a fridge.But his visit to Aaron's was so much better that he was out in 15 mins, deal was sealed with a mere $25.00 down payment. In the end we had to cancel bc problem with plug was solved. But remain very impressed with Aaron's ability to rent at a better price.I recommend that if one needs to rent furniture, Aaron's should be your first an only call.
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June 2022 by Ernestine Rivenbark
Love everything in there store you almost get a deal evertime there parking all the time and the people how work there are nice ? ? to you
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March 2022 by A
This place needs to be INVESTIGATED IMMEDIATELY! Anyone who has an account with these people becareful of how much money they are charging and stay aware of your balance. I have no idea how are these people getting away with doing the things they are. Don't recommend anyone getting anything from this place at all.
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February 2022 by Ash C
This place needs to be INVESTIGATED IMMEDIATELY! Anyone who has an account with these people becareful of how much money they are charging and stay aware of your balance. I have no idea how are these people getting away with doing the things they are. Don't recommend anyone getting anything from this place at all.
