Advance Auto Parts at 312 - 316 East Chelten Avenue in Philadelphia is a well-regarded auto parts store that offers a variety of automotive aftermarket products and services. Customers appreciate the friendly and helpful staff, who are knowledgeable and willing to assist with both product selection and technical support. The store maintains a clean and organized environment, making it easy for customers to find what they need. The store provides several free services, including battery testing, engine code scanning, and battery recycling, which many customers find valuable. Additionally, the Speed Perks loyalty program allows shoppers to earn points for discounts. However, there have been mixed experiences regarding customer service, particularly with some higher management interactions, which were noted as less engaging. While most reviews highlight positive encounters, especially with dedicated employees, there are instances where customers felt their concerns were not addressed adequately. Overall, Advance Auto Parts is seen as a trustworthy option for auto parts and services, with a commitment to customer satisfaction.
They have products in stock. It's staffed well and the staff was attentive. I was relatively in and out for my battery issue.
February 2026
⭐️⭐️⭐️⭐️⭐️
This is hands down the best Advance Auto store. The employees actually care, greet you right away, and help without attitude. Kiya and Shantel are always great. Clean store, great service, and they always come through. Definitely recommend!
December 2025
The store staff is great, went above and beyond to help me find a part.
