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December 2023 by John G.
Clean, reclining seats and pool and bowling right outside the theater with a bar and closes at 2am. Great for a fun date night.
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November 2023 by Amber J
Awful experience. We went to catch a late night movie. After selecting our seats, we immediately found out that the recliner wasn't working. We asked an employee for help. He could not get them to work. He gave us permission to sit in the seats located next to the non-working seats. Of course after we sat through 15 mins of previews, got comfortable and the movie started, someone purchased the seats that we were told to move to. At this point we are ridiculously trying to hash out who has the right to be in the seats, AFTER the movie has started. We were told that despite being told earlier by an employee to sit in those seats, we would need to pick more seats or a worker would try to get our original seats working. The workers at that point had lost their minds if they thought we were going to pick "left over" seats after the movie had already started. This ordeal was the employees fault. It was unprofessional and inconsiderate. We got our refund and left. This location needs to do a better at hiring competent employees. Also, prior to the start of the movies, all recliners should be checked to ensure that they're functioning properly.
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October 2023 by L M.
Disclaimer: this was my first time at an AMC dine-in theater. Obviously I don't know how it works, so maybe my comments are more AMC related than about this specific location. I took my daughter and 8 friends (little girls) to see the Taylor Swift concert movie for her birthday and chose this theater because of the deliver to seat thing. I thought I could order on the app and have the popcorn and drinks delivered right to us since navigating the theater with a bunch of kids is cumbersome. That didn't work because you can only order on the app AHEAD OF TIME. Why? How dumb and inconvenient. A worker told me to go to the concession stand - I can order there and they will deliver it to the theater. So I go to the stand and proceed to order 11 drinks, and bunch of candy/popcorn. The guy is like, "how are you going to carry all of this?" Apparently they will not deliver popcorn, drinks or candy to your seat. Only hot food. It would have taken me like 6 trips up and back to the theater. The other adult with us needed to stay with the girls. In full panic mode, I offered to pay the worker a cash tip to help me bring everything to my seat- and he did - but come on. Why is this process so confusing and convoluted? If it is deliver to seat, deliver everything to the seats!As far as the movie experience, it was very good. The theater was clean, new and spacious. Customer service is not the best. I had a question and went to counter, and the person working was sitting on the floor under the counter on their phone. At first, I did not see anyone, despite several people working at the concession stand next door. It was not busy. I waited for a long time before noticing the person under the counter. However, everyone at the concession area could see me standing there, and no one bothered to say to the customer service person, in their plain view - hey, there is someone waiting at the counter who needs help, get up.
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October 2023 by Michelle R.
The movie itself was great, but customer service was abysmal. Will be registering my complaint with corporate for a refund since you clearly don't care. I paid extra for you to deliver my food to my seat, which was ordered in advance . A full hour into the movie we were STILL waiting for our food. I had to leave the movie, go to the counter and ask for it. And then you got the order wrong. Even when I asked politely, you shrug your shoulders and don't care. When I ask to be refunded, you tell me to come back later and then ignore me when I ask again. That did annoy me! Also... take down your online ad stating you have Taylor collectible cups, tins, totes, etc. You don't have any.
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September 2023 by Larry Wanger
I go here fairly regularly for movies. Not the greatest selection because it’s a smaller location that always shows the biggest movies. In any case, it’s comfortable, clean, good service, and the food is decent. I love the comfortable seats, spacious theaters, and great sound they offer. I’ve tried a couple of the different food service items and most are good. The nachos are a bit questionable and certainly messy to eat during a movie. But most everything else is good. Best of all, they have mellow yellow!
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September 2023 by abby lee
There was an issue with the lights in our theater and the staff did nothing to resolve it, even after being notified by many different guests. The overhead lights were dimmed during the trailers but came fully on (and were left that way) through the entire movie. We watched a Haunting in Venice in the Dolby Cinema theater. It was difficult to make out everything on the screen because of the lighting. We would have asked for a refund instead of watching the film, but lost hope of that after several people left to address the issue and came back upset. The staff did not listen or seem to care about the issue. Good movie, terrible venue.
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September 2023 by Jeff Futrell
Clean, comfortable the best movie theater in the city, that offers ideal "movie snacks" and entrees. I recommend to get ticket online so you can pick the times and seating
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August 2023 by Alpha Zeke (Alpha_Zeke)
While you may find a decent theater in the morning, at late points of the evening, it's pretty relaxed. Take that as a good or bad thing. It may feel friendly and local, but this causes the process for assistance or help to be lacking professionally.As of 2023, it's known to be ghetto, with certain younger crowds causing issues, but like I wrote, it determines what time you choose to go. 12:00 - 3:00 p.m.? You shouldn't be hard pressed, it's fine.6:00 p.m. onward? Don't expect five stars.Bathrooms are great. Haven't seen them hideous.Seats are usually clean. Some recliners don't work occasionally.Food delivery is good (just be sure to know if the food is "seasonal" [asking clerks instead of app] or not).
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July 2023 by Melissa D.
I've only had positive experiences here. I will definitely be returning and recommend to anyone looking for a solid movie experience in Center City.
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July 2023 by Joseph Swing
Stopped by on Saturday 7/22/2023 to see a 1:00pm showing of “Oppenheimer”. This was my first time ever at a “Dine In” AMC Theatre and it did not disappoint..I got chicken tenders with fries and they came out quickly..the seats were comfortable and popcorn was delicious..not to mention the movie Oppenheimer was INCREDIBLE. I will definitely be back to see another movie at this location. Thank you!
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July 2023 by Steve Nikazy
Ultra comfy, spacious theater with food, snack service to reclining seats, amazing sound and screen. First visit was excellent but subsequent trips were plagued by food delivery fails and seats that were upright and inoperable.Would have switched but showing was sold out.
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July 2023 by Margarita R.
Great movie theater. Love the ability to order food ahead of time and the reclining chairs even though my chair was broken. I felt like the sound could be louder though. I'd return again!
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July 2023 by D'Andre Morrison
So convenient And amazing. Food is pricey but it's amazing. I would have given it 5 stars but I would really like to recommend something. GET THERE EARLY BEFORE THE MOVIE STARTS AND WAIT AT THE FRONT FOR YOUR FOOD. I can almost guarantee that the staff that brought out my kids and I food ate some of it. I feel like I can put my hand up to God on that one.Speaking of staff, the front staff are definitely nice and respectful. Made me feel good that I was spending money. But the staff that brings out the food, they will bump you and your feet if its in the way and not say anything. But I put it together. They are ignorant because they don't want you to know that they ate your food ??. It's so sad it's funny.Please, wait at the front and enjoy the best food a movie theater have to offer. The staff obviously knows it's delicious ???
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July 2023 by Allison Cote
The staff are not very functional. I would say about half the time we go to a movie they forget to deliver the food that you prepay for (including a delivery fee), and it only gets partially refunded (they won't refund the delivery fee, even if they don't actually deliver your food), and they won't refund tickets after showtime. They also don't notify you when food is ready or if they're going to miss the delivery, so you often have to leave after the movie has started to go retrieve your concessions (and you'll probably have to wait on a line). The actual theater is nice, but with staff that consistently fail to do the job that we have paid for them to do it's not always worth it to come here.
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July 2023 by Tiffani Cooper
enjoyed seeing spiderman here. ticket purchase at kiosk was easy. we ordered our food 10 mins before the movie started and it came 10 mins after we found our seats. omg,the seats were so comfy and heated. the theatre was clean,the sound & picture was amazing. bathroom was clean for a busy saturday as well. we had a great time and we will be back soon!
