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November 2023 by Gill
I had problems with an online order. The staff/managers easily could’ve said “not my problem,” but instead they went above and beyond to help me. Great customer service!
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July 2023 by User Name
They didn’t have anyone at checkout and when I finally waited and someone got there they forgot to take the security tag off now I have to go back and ask them to take it off lovely.
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June 2023 by andria
cute store, it’s expensive but there are usually sales online and that helps a lot
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April 2023 by Chris Augustin
Excellent store, very good selection. The Gallery may not be what it used to be but I'm happy to see stores such as this in the Fashion District.
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February 2023 by Rebecca Shenk
I really love their jeans, not impressed with the clothing line right now as far as shirts and tops are concerned, whomever is the designer as of now needs to step it up!
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January 2023 by Sydney L
First time buying something from Aerie. This lady who worked there was rude. She sighed and acted like I was a burden when I asked her for a fitting room. She also checked out my item. She rudely asked me “ cash or card” in an impatient tone. I did not hear her the first time because she was mumbling. I thought she said “ was everything okay with your shopping” so i replied with “yes”. Then she loudly said, “ CASH OR CARD” kind of like yelling at me impatiently. Bruh she seemed so unhappy and as if she hated the job. If you’re so unhappy then don’t work here. ( i get it if u’re having a bad day but remember you’re working you have to not let it affect you to be professional). I only gave 2 stars because I like the quality of the clothes and the sales. Otherwise, I dislike the service i received today.
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January 2023 by Bella S
First time buying something from Aerie. This lady who worked there was rude. She sighed and acted like I was a burden when I asked her for a fitting room. She also checked out my item. She rudely asked me “ cash or card” in an impatient tone. I did not hear her the first time because she was mumbling. I thought she said “ was everything okay with your shopping” so i replied with “yes”. Then she loudly said, “ CASH OR CARD” kind of like yelling at me impatiently. Bruh she seemed so unhappy and as if she hated the job. If you’re so unhappy then don’t work here. ( i get it if u’re having a bad day but remember you’re working you have to not let it affect you to be professional). I only gave 2 stars because I like the quality of the clothes and the sales. Otherwise, I dislike the service i received today.
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January 2023 by Brandi Segers
Arie is great. Amazing services and great prices
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December 2022 by Stephanie Kenney
Very nice experience in the Aerie store today. They were friendly and helpful. The cashier helped me with my online return and also helped me order the correct size to be delivered to my home. Excellent customer service !!!!
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November 2022 by Yvette D Fontaine
Very neat and organized, excellent customer service and price range ?
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October 2022 by Andy Santos
I had a great shopping experience at this store.Shanique, the manager, helped me sort through a bunch of jeans until I found the right pairs for me. Her energy was infectious and she had a great attitude and I appreciate all her help.Thank you.
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January 2022 by Daniel Edmunds aka RuiKo Dan
Great clothing & prices. Also keeps me up to date.
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December 2021 by Kylieak Monroe
They have some good jeans in there a lil high tho
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September 2021 by Tricia Tomaszewski (trishinboots)
I popped in to the store really quick to exchange an item that I purchased online. They only have one entrance open by AE so they can maintain the capacity restrictions. My exchange was done through aerie so I walked in through AE and went over to the left to get to aerie and someone was there to help immediately. She helped me pick the right size/color replacement and rang me up. The whole transaction probably took 5 minutes.They also have their own instagram where they say they post style ideas (@aeofdistrict) but there hasn't been a recent post lately.If not for COVID, I probably would have stayed and shopped longer, but I really try not to be out like that if I don't have to. It was nice to have the brief store interaction though. I hope they do well and survive this!
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September 2021 by Amy
I always buy my jeans from AE, and today I found the best fit ever; thanks to Maddie! She’s the best! Give this girl a raise!!
