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November 2023 by Rita Stebbins
They were very patient and helpful. Explained my options and helped set up go very smoothly! I will return if I have any questions as I know they will be helpful in the store! I recommend them to a friend today!
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October 2023 by Pat Mcfarlane
I was experiencing major problems with my new I phone. I had turned to Apple and att. No help. I returned to Ivy Ridge att. Three different visits and they were always polite and helpful. They stayed with me till we finally fixed my problem. This store has great customer services.
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September 2023 by Inam nomi
I’m really glad to have made the switch to AT&T knowing that I’ve got a local rep like that who I can come to for assistance. Five stars for Rahul.
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September 2023 by Sumaira Kashif
Reliable and great service. Highly recommended. All Gadget on reasonable price..AT&T Store is best! Very polite, helpful, and gives best ...
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September 2023 by Jared Asher Rodriguez Aput
Raoul was very helpful and patient in assisting with transferring data from an older phone to a new model smartphone.
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August 2023 by Susan Horne
We were met by Rahul immediately when we entered. He was so pleasant, polite and took care of us for a new phone and Direct TV streaming. He made it an easy process and got us out in under an hour.
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August 2023 by Graham Hobbes
The rep I spoke to, Rahul, was incredibly helpful. Not only was he knowledgeable about the different phones and plans and options in front of me, he was able to explain it clearly and show me the figures so I knew I was making the best choice for myself.I could tell he actually *wanted* to help me choose the best deal to replace my phone and get better service.I’m really glad to have made the switch to AT&T knowing that I’ve got a local rep like that who I can come to for assistance. Five stars for Rahul.
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August 2023 by Yann MOURER
It was the first time I went to a physical shop to get a mobile phone because I usually do everything myself and I must say I was extremely satisfied with the service provided by Rahul.As a foreigner that just got here days ago I needed a line urgently. Even though we stumbled across unique and unconventionnal problems (my brand new phone is not sold in America nor compatible with most of Us internet frequencies), Rahul went out of his way to help me and find solutions to make it work.He provided prime customer service, he's the man.
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July 2023 by Erica
Rahul was so wonderful and gave such great customer service. He was so pleasant and took the time to explain everything. From now on I will be handling all my future purchases with Rahul.
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May 2023 by Todd Lippin
I had an account issue that required assistance with AT&T tech support. KD was professional and super friendly and made a stressful situation pleasant. Great customer service, highly recommend.
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April 2023 by Christina P.
Raoul was very helpful and patient in assisting with transferring data from an older phone to a new model smartphone.
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April 2023 by John Taylor
I want to say that my wife and I had an issue, and the staff at this store in Roxborough were amazing.The store manager, KD—-went out of his way to solve our issue, and I was very grateful and appreciative.Rauol was also helpful and tried to fix our unique problem.I highly recommend this store.
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April 2023 by Bradley Matthews
Beware. Do not visit this store, the rep or manager KD is unprofessional and racist remarks. They just want u to add a line that’s it. Thank you Raul for being genuine employee. Visit store on chelten Ave instead much better employees and service.
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March 2023 by Michael Potter
KD & Rauul run a good shop there on Ridge Ave.Got good information and changed over two new phones within a couple weeks of each other.Love my new S23 Ultra
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September 2022 by Ron Williams
Told them I did not want a long term contract. They said ok and they lied about that. Told I would get a Federal discount with my plan, they lied about that, I did not. I was told that they were running a promotion and if I upgraded to an Iphone 13 that I would get a $700 credit and only pay $100 for the upgrade. AT& T would charge me $22 a month and within 3 months I would get the $700 credit and I could pay off the phones balance. Now I am told that I am in a 36 month contract and I will receive a $19 credit for 36 months not a $700 credit. What a scam this store is!!!
