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March 2024 by Ayr drie
Stopped here after traveling abroad. Was really looking forward to this treat and was sadly disappointed. As a former auntie Anne's employee, I expected the freshness guarantee to be upheld, but my almond pretzel was chewy and slightly stale. The cinnamon sugar variant was a bit better but still fell short. For $6.20 each, it's not worth it; consider trying the bites instead.
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September 2023 by Elijah Riggs
Business is NOT here…
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April 2023 by Bob Donaldson
Always good
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May 2022 by RonB4610
Arrived at the airport terminal B and wanted breakfast. Ordered pretzel roll with sausage egg and cheese with coffee. Staff was friendly and food delicious.
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May 2022 by Manny P.
Good customer service food was hot. Clean work station located inside airport. Drink was ice cold
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November 2021 by zengfa Wang
Industrial HwyPhiladelphia, PA 19153In the United States, it’s easy to drive wrong when you exit the airport and then enter the airport. Especially in the evening, it’s two lanes to turn left into it. After driving the wrong two times last time, I learned that the second lane turned left.
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January 2021 by M J
By far the rudest staff I have ever met in my life. I travel through this airport bi-weekly, and I can truly say this is the rudest staff I’ve ever dealt with. I’m a pleasant person, and I’m also a customer but for some reason it seems the staff here believes they are doing you some sort of favor by doing their job. Terrible.
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January 2020 by Martique Johnson
By far the rudest staff I have ever met in my life. I travel through this airport bi-weekly, and I can truly say this is the rudest staff I’ve ever dealt with. I’m a pleasant person, and I’m also a customer but for some reason it seems the staff here believes they are doing you some sort of favor by doing their job. Terrible.
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June 2019 by Basil M.
This store has excellent food, unfortunately customer service was terrible. My daughter, who is a minor, went to this store with two of her friends in the airport on her way back home. She has told me that the cashier was being extremely rude when her two friends told them that the order was wrong. This made me furious as all three of them were minors. I understand that there may be many people they have to serve, but customer service to everybody should be respectful.
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June 2019 by Satta Sumo
Pretzel was yummy and gud service
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April 2019 by John Suchta
No gloves when handling food. Kinda gross.
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April 2019 by jacob harvey
Terrible service. Workers are incredibly lazy, they sit there and do nothing as you're standing waiting for service. They'd rather play on their phone than actually do their job.
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April 2019 by Todd Lizotte
Things seemed stale today, not typical in PHL
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January 2019 by francis sweeney
Pretzels great! Service teribale. 3 lovely extreamly extremely slow lady's like they work at a church not airport.
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November 2018 by Leemu Moton
Great service and friendly staff. I loved it