AutoZone Auto Parts on E Washington in Philadelphia is a leading retailer of auto parts, maintenance items, and car accessories. The store provides excellent, friendly, and helpful customer service, with a professional and courteous staff. Employees are accommodating, assisting customers in finding correct parts, providing print outs for next steps, and even installing items like windshield wiper blades. The store is wheelchair accessible and has people outside to assist with mechanic work. It carries most things needed to keep a car clean and running. However, service can sometimes be slow, with instances of inattentive staff during chaotic moments, and some cashiers are knowledgeable. The experience is often fast and easy.
Chris was a HUGE help. I was having issues with my oil cap and engine. He sat with me, educated me on my situation, and brainstormed a solution even when it couldn’t be fixed right then and there. 10/10 service
April 2026
Autozone is fine its the parking lot thats the issue. Be mindful if you are there when that school next door lets out its an inconvenience to get out because buses are blocking exit. One way in and out😒
January 2026
Nina and Los were great! They were kind, efficient and knowledgeable. They even knew what I needed before I asked. The customer service was awesome. They showed me how to change my remote battery and even better they got me out the store in less than 5 mins .
